Category: CIO & Technology Buyers

Can LogicMonitor’s Edwin AI Make Context the New Standard for Trustworthy AIOps?
April 28, 2026

Can LogicMonitor’s Edwin AI Make Context the New Standard for Trustworthy AIOps?

LogicMonitor's Edwin AI delivers context-driven, explainable recommendations across logs, metrics, and ITSM systems, with new AI Investigations 2.0 and Topology Intelligence features designed to build enterprise trust in AIOps solutions....
Can Automated Diagnostics and Remediation Shrink the IT Resolution Gap for Good?
April 28, 2026

Can Automated Diagnostics and Remediation Shrink the IT Resolution Gap for Good?

LogicMonitor automates incident response from detection to fix, eliminating manual triage and reducing resolution time for enterprises....
Can LogicMonitor’s Autonomous IT End the Visibility Gap for Digital Enterprises?
April 28, 2026

Can LogicMonitor’s Autonomous IT End the Visibility Gap for Digital Enterprises?

LogicMonitor's Autonomous IT platform eliminates visibility gaps in digital enterprises through full-stack monitoring, AI-driven insights, and closed-loop automation for faster remediation....
Will GPT-5.5 Redefine Enterprise AI, or Hit the Limits of Trust and Control?
April 25, 2026

Will GPT-5.5 Redefine Enterprise AI, or Hit the Limits of Trust and Control?

OpenAI's GPT-5.5 launches as a transformative enterprise AI platform, yet adoption barriers around trust, reliability, and data privacy remain critical concerns for 78% of organizations planning AI budget increases....
GPT-5.5 Raises the Stakes: Can OpenAI Maintain Its Lead as Enterprise AI Matures?
April 25, 2026

GPT-5.5 Raises the Stakes: Can OpenAI Maintain Its Lead as Enterprise AI Matures?

OpenAI's GPT-5.5 launch marks a critical moment in enterprise AI adoption. With 68% of organizations at advanced GenAI stages, competition from Microsoft and Google intensifies as buyers prioritize reliability and...
Can Large Language Models Be Trusted in Real Clinical Conversations?
April 24, 2026

Can Large Language Models Be Trusted in Real Clinical Conversations?

A new analysis benchmarks large language models on real clinician conversations, revealing critical safety insights as healthcare organizations rapidly adopt generative AI—findings that will shape enterprise strategies and regulatory approaches....
ChatGPT Images 2.0 Raises the Stakes in Enterprise AI—But Will Reliability Keep Pace?
April 23, 2026

ChatGPT Images 2.0 Raises the Stakes in Enterprise AI—But Will Reliability Keep Pace?

OpenAI's ChatGPT Images 2.0 intensifies competition with Microsoft and Google, but enterprise adoption hinges on reliability. Futurum Group's Decision Maker Survey reveals 55% cite AI agent hallucination management as the...
Can CLEAR’s Q1 2026 Results Prove Identity Tech Is More Than a Travel Niche?
April 22, 2026

Can CLEAR’s Q1 2026 Results Prove Identity Tech Is More Than a Travel Niche?

CLEAR's Q1 2026 earnings announcement on May 6 will demonstrate whether its Identity Platform expansion into healthcare and enterprise markets can deliver sustainable growth beyond airport security operations....
Brand Visibility Solution
April 21, 2026

Will Adobe’s Brand Visibility Solution Rewrite the Rules of AI-Driven Customer Experience?

Adobe expands Experience Manager with a brand visibility solution for AI-driven customer engagement, positioning itself against Salesforce, Oracle, and SAP as generative AI becomes enterprises' primary discovery channel....
agentic AI
April 21, 2026

Adobe CX Enterprise Coworker Aims to Disrupt Agentic AI in Customer Experience

Adobe launches CX Enterprise Coworker, an agentic AI platform orchestrating customer experience workflows across siloed systems, positioning itself against legacy CX suites and AI-native competitors....
Can LogicMonitor's AI Observability Push Disrupt the Enterprise Monitoring Status Quo?
April 21, 2026

Can LogicMonitor’s AI Observability Push Disrupt the Enterprise Monitoring Status Quo?

LogicMonitor's AI observability platform disrupts enterprise monitoring by unifying hybrid IT visibility, automating incident response, and challenging entrenched vendors....

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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