Category: CIO & Technology Buyers

September 20, 2021

COVID-19 Forces Telecom Operators to Adapt Their Customer Service Operations

September 20, 2021

Oracle Announces New Platform Fusion Marketing

Futurum’s lead analyst Daniel Newman explores Oracle’s newest announcement Oracle Fusion Marketing and what this new platform will mean for marketing and sales teams in the B2B space....
September 18, 2021

Understanding the CX Metrics that Matter

September 18, 2021

ASAPP Report: Why Turnover of US Contact Center Agents Is So High

September 17, 2021

Orange Bets on Amdocs to Monetize 5G Experimental Network

Orange selects Amdocs as the monetization engine for its 5G experimental network with the strategic objective of validating AI-driven, software-based, cloud-first architectures as key to powering 5G SA network builds....
September 17, 2021

Making Markets EP6: Earnings and Investor Day Updates Week Ending September 17, 2021 — Oracle, Cisco

On this episode of The Making Markets podcast, host Daniel Newman shares his insights on earnings and Investor Day updates from Oracle and Cisco....
September 17, 2021

SUSE Announces Q3 Earnings and Updates on Rancher Growth

Futurum analyst Steven Dickens provides his take on the recently announced Q3 earnings from SUSE. With SUSE having recently acquired Rancher Labs and IPO’ing the business in May, this second...
September 16, 2021

CX in the Telecommunications Industry

September 15, 2021

Temenos and Zafin Availability on IBM Financial Services Cloud Platform Shows Banking-aaS Technology Stack Starts to Gain Traction

Futurum Research Senior Analyst Steven Dickens provides his take on the announcements this week by banking software and SaaS vendors Temenos and Zafin as they look to partner with IBM...
September 15, 2021

Luminar and Intel Mobileye Partner on Robotaxi Service

September 15, 2021

IBM Power E1080 Server Announcement

September 15, 2021

Alvaria Announces Two New Application Suites for the Enterprise

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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