Category: CIO & Technology Buyers

Navigating the Legal Landscape New York Times OpenAI and Microsoft Lawsuit
December 28, 2023

Navigating the Legal Landscape: The New York Times, OpenAI, and Microsoft Lawsuit Unveils the Future of Generative AI

Daniel Newman, Chief Analyst at The Futurum Group, shares his insights on the lawsuit between the New York Times, OpenAI, and Microsoft, which serves as a harbinger of challenges and...
Cloudera’s AI Ecosystem Advancements - Six Five On the Road
December 28, 2023

Cloudera’s AI Ecosystem Advancements – Six Five On the Road

On this episode of The Six Five – On The Road, hosts Daniel Newman and Patrick Moorhead welcome Cloudera’s Priyank Patel for a conversation on Cloudera’s launch of their AI...
December 27, 2023

2024 Consumer Trends Report Indicates Continued Negative Outlook

Sherril Hanson, Senior Analyst at The Futurum Group, provides insights into DISQO’s 2024 Consumer Trends Report, tying the results to critical CX focus areas to keep customers satisfied and loyal....
Human Touch Still Needed in Customer Service Interactions
December 27, 2023

Human Touch Still Needed in Customer Service Interactions

Sherril Hanson of The Futurum Group digs into recent research from Cogito that points to the continued desire for human agents for customer service experiences....
Talkdesk Launches Tailored CX Solution for Higher Education
December 27, 2023

Talkdesk Launches Tailored CX Solution for Higher Education

Sherril Hanson, Senior Analyst at The Futurum Group, takes a look at Talkdesk’s new contact center vertical solution for higher education, Talkdesk Education Smart Service....
IBM Boosts Ceph with 7.0 Release
December 27, 2023

IBM Boosts Ceph with 7.0 Release

Mitch Lewis, Research Analyst at The Futurum Group, shares his insights on IBM Storage Ceph 7.0....
Lessons from the Adobe-Figma Kerfuffle
December 27, 2023

Lessons from the Adobe-Figma Kerfuffle

Olivier Blanchard, Research Director at The Futurum Group, shares his insights on why pressure from antitrust regulators caused Adobe and Figma to abandon their merger deal....
What to Expect at CES 2024
December 22, 2023

What to Expect at CES 2024

The Six Five team discusses What to Expect at CES 2024....
Adobe Pulls Figma Plug
December 22, 2023

Adobe Pulls Figma Plug

The Six Five team discusses Adobe Pulls Figma Plug....
NVIDIA Responds to AMD Performance Numbers
December 22, 2023

NVIDIA Responds to AMD Performance Numbers

The Six Five team discusses NVIDIA Responds to AMD Performance Numbers....

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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