Category: AI Platforms

CX travel and hospitality products and customers
April 12, 2022

Travel & Hospitality CX Announcements by Cendyn, mParticle, Spitch.ai, and Amadeus

April 7, 2022

Ex-DeepMind Researchers Launch EquiLibre to Give Stock and Crypto Traders an Edge Using AI

Futurum analysts Todd R. Weiss and Jared Klee share their insights on the launch by three ex-DeepMind researchers of startup EquiLibre, which aims to use AI to give stock and...
April 1, 2022

Oracle MySQL HeatWave: Teaching the Competition a Lesson in ML

Oracle debuts MySQL HeatWave ML delivering support of extensive machine learning based automation which enables the entire system to become more intelligent over time, locking in accrued lifecycle value for...
March 31, 2022

Five9 Becomes Official Customer Contact Center Software Partner of European Tour Group

Futurum principal analyst Shelly Kramer explores the news that Five9 has become the official customer contact center software partner for golf’s European Tour group. The partnership is all about leveraging...
March 25, 2022

Red Hat Lowers Barrier to AI Adoption and Updates Core OpenShift Platform

Futurum’s Steven Dickens provides his take on the recent announcements from Red Hat. As the Kubernetes landscape becomes ever more competitive, Red Hat strengthens its partnership with industry leader NVIDIA...
March 21, 2022

Microsoft Surface Hub 2 Launches — the Company’s First AI-powered Smart Camera Designed to Improve the Collaboration Experience

Futurum analyst Michael Diamond discusses the launch of Microsoft’s new AI-infused smart camera, the Microsoft Surface Hub 2, designed for better collaboration experiences....
March 17, 2022

How AI for Industry is a Game Changer for the Manufacturing Industry – Futurum Tech Webcast Interview Series

In this episode of the Futurum Tech Webcast, Interview Series, Futurum principal analyst Shelly Kramer is joined by Alexandr Sadovoy, Solution Architect for MindSphere products, Siemens, to discuss the challenges...
AI customer service
March 17, 2022

Ayla Networks Uses AI to Predict and Prevent Customer Problems

March 16, 2022

SiFive Raises Series F, Sells Core Assets, Reaches Multi-Billion Dollar Valuation

Futurum’s Daniel Newman and Steven Dickens provide their take on the recent announcements from SiFive. As the geopolitical landscape becomes ever more dynamic and supply constraints impact the semiconductor space,...
March 9, 2022

Mitel Announces Subscription-Based Models for All Flagship Platforms

Futurum’s principal analyst Shelly Kramer explores Mitel’s move to subscription-based models for its flagship platforms. She explores the implications of the move for both customers and for Mitel’s bottom line...
March 8, 2022

The Six Five In the Booth with IBM and Boston Dynamics at Mobile World Congress 2022

Six Five hosts Daniel Newman and Patrick Moorhead talk with Rob High, IBM's CTO for Edge Computing, and Mike Pollitt, Chief Sales Officer for Boston Dynamics, about robotics and how...
March 7, 2022

C3 AI Beats Expectations, Raises Guidance, Confident About Its Future

C3 AI reported better-than-expected revenue and earnings results, while raising its outlook for the full fiscal year. Futurum's principal analyst Daniel Newman dives into the results and his expectations for...

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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