Category: AI Platforms

5G Factor: CSPs Testing New 5G Waters
September 20, 2023

5G Factor: CSPs Testing New 5G Waters

The Futurum Group’s Ron Westfall and Todd R Weiss explore how major CSPs such as Vodafone, Deutsche Telekom, and Verizon are conducting new tests and pushing the envelope across GenAI,...
SAP Business Transformation Portfolio Expands With Addition of LeanIX
September 20, 2023

SAP Business Transformation Portfolio Expands With Addition of LeanIX

Todd R. Weiss, Senior Analyst with The Futurum Group, shares his insights as the SAP business transformation portfolio is expanded with the acquisition of German vendor LeanIX and its growing...
Renault Group Metaverse Announced at Tech Industry Days
September 20, 2023

Renault Group Metaverse Announced at Tech Industry Days

Clint Wheelock, Chief Research Officer at The Futurum Group, examines the Renault Group Metaverse’s live monitoring capabilities that enhance the responsiveness of industrial processes, improve production quality, and optimizing the...
DTW23: Netcracker Debuts GenAI Telco Solution to Power Telco Use Case Innovation
September 20, 2023

DTW23: Netcracker and Microsoft Put ChatGPT in GenAI Telco Use Cases

The Futurum Group’s Ron Westfall examines Netcracker’s selection of Microsoft Azure OpenAI Service to boost GenAI Telco Solution to fulfill top telco use case demands such as improved productivity and...
Netcracker Debuts GenAI Telco Solution to Power Use Case Innovation
September 20, 2023

Netcracker Debuts GenAI Telco Solution to Power Use Case Innovation

The Futurum Group’s Ron Westfall delves into why the Netcracker GenAI Telco Solution meets the challenges of adopting generative AI technology to deliver the telco-specific knowledge and trust essential to...
CX Wins With Algolia, RingCentral, and WalkMe
September 19, 2023

CX Wins With Algolia, RingCentral, and WalkMe

Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest customer wins for CX firms and their partners. In this edition, he examines initiatives from CX...
What the Autonomous Enterprise Looks Like and Why It Matters for Today’s Businesses | Futurum Tech Webcast
September 19, 2023

What the Autonomous Enterprise Looks Like and Why It Matters for Today’s Businesses – Futurum Tech Webcast

The Furutum Group’s Daniel Newman is joined by Pega’s CTO, Don Schuerman, for a conversation on what the autonomous enterprise looks like and why it matters for today’s businesses....
Six Five In the Booth at Smartsheet ENGAGE 23 with Ben Canning
September 19, 2023

The Six Five In the Booth at Smartsheet ENGAGE 23 with Ben Canning, SVP, Product Experiences

On this episode of The Six Five – In the Booth, hosts Daniel Newman and Patrick Moorhead welcome Smartsheet’s Ben Canning for a conversation on helping customers solve work management...
CX: New Funding for Gleen and Videobot, and Klaviyo Files for IPO
September 19, 2023

CX: New Funding for Gleen and Videobot, and Klaviyo Files for IPO

Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest CX funding activity for customer service startup Gleen and interactive video provider Videobot, along with news...
Salesforce Announces Einstein Copilot and Einstein Copilot Studio
September 19, 2023

Salesforce Announces Einstein Copilot and Einstein Copilot Studio

Keith Kirkpatrick, Research Director at The Futurum Group, covers the launch of Salesforce Einstein Copilot and Einstein Copilot Studio, and discusses how trust is at the center of Salesforce’s AI...
Netcracker GenAI Telco Solution
September 19, 2023

Netcracker GenAI Telco Solution: Using Knowledge and Trust to Boost the Value of Generative AI in Telecom

In our latest research brief, done in partnership with Netcracker, we take a look at the Netcracker GenAI Solution and why it meets the challenges of adopting generative AI technology,...
Salesforce Dreamforce 2023 San Francisco
September 18, 2023

Salesforce Dreamforce 2023 San Francisco

The Six Five Team discusses Salesforce Dreamforce 2023 San Francisco....

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

Newsletter Sign-up Form

Get important insights straight to your inbox, receive first looks at eBooks, exclusive event invitations, custom content, and more. We promise not to spam you or sell your name to anyone. You can always unsubscribe at any time.

All fields are required






Thank you, we received your request, a member of our team will be in contact with you.