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Author: Marc F. Beattie

Marc Beattie
Sean Spradling & Marc F. Beattie

1H 2023 Workplace Collaboration Decision Maker Survey – Applications & Platforms

Survey of IT Decision Maker (ITDM) professionals to better understand the current state, use, and intents for workplace communication applications and platforms. In Q2 2023, The Futurum Group surveyed 454 ITDMs who make decisions for or have knowledge of decisions made in their enterprise for the current state, use, and plans of workplace communications. The survey panel included respondents from small-to-large organizations across the United States, Canada, and the UK.
Marc Beattie
Sean Spradling & Marc F. Beattie

Market Sizing & Forecast: Cloud Communications Platforms – 2023-2027 – Worldwide

This report delivers a market sizing, 5-year forecast, and vendor ranking of the worldwide cloud communications platform market. The Futurum Group provides insight into the following: Cloud Communications Platform revenue and licenses, Enterprise Calling licenses (Cloud Calling & On-Premises, Online Meeting Licenses, License Type Trends, Vendor Ranking. The forecast and related estimates are based on the Futurum Research Cloud Communications Platform Market Data Model, supported by data gathered from 21 communication vendors and feedback and guidance from service providers and IT decision-makers. Sources include quarterly reports, briefings, annual reports, and survey data. This forecast reflects input, guidance, and requests from many key vendors and The Futurum Group partners.
Marc Beattie
Marc F. Beattie & Sean Spradling

Market SpotCheck: Communications Platforms – Q1 2023 (CY Jan -Mar 2023)

This quarterly market SpotCheck tracks the Communications Platform (CP) Market. Data covers licenses and revenues of Communications Platform providers, online meetings, and enterprise calling. Data is collected directly from the vendors or estimated by The Futurum Group’s Workplace Collaboration practice from known data points (previous license counts, revenue reports, private briefings, publicly available information, and growth percentages.) Futurum Intelligence does not publish data for individual vendors or their market shares but does provide vendor ranking based on the number of licenses.
Marc Beattie
Craig Durr
Marc F. Beattie & Craig Durr

Workplace Collaboration IQ Dashboards

Workplace Collaboration dashboards focus on Room-based Devices & Services, and Communication Applications & Platforms. Each area has two dashboards. The market data dashboard provides market data in revenue and licenses or devices (whichever is relevant). Five user-selectable filters include Year, Quarter, Region, Country (12), Product, and user selectable switches for Revenue and Units and Actual (3 years back) and Forecast (5 years forward). The total addressable market (TAM) dashboard provides relevant TAM data (e.g. #conference rooms, penetration of TAM) for the addressed market, the unaddressed market, and a digital maturity heat map for the top 12 countries. TAM filters include Region, Country, and Year.
Marc Beattie
Marc F. Beattie & Sean Spradling

2023 State of the Market – Communications Platforms

This quarterly market SpotCheck tracks the Communications Platform (CP) Market. Data covers licenses and revenues of Communications Platform providers, online meetings, and enterprise calling. Data is collected directly from the vendors or estimated by The Futurum Group’s Workplace Collaboration practice from known data points (previous license counts, revenue reports, private briefings, publicly available information, and growth percentages.) Futurum Intelligence does not publish data for individual vendors or their market shares but does provide vendor ranking based on the number of licenses.
Marc Beattie
Marc F. Beattie

Market SpotCheck: Cloud & On-Premises Calling Statistics – Full Year & CY Q4 2022 (October – December 2022)

This quarterly SpotCheck tracks the enterprise calling market. Data covers units and revenues of Cloud Calling licenses and On-Premises IP Calling licenses based on quarterly shipment reports provided by the following vendors serving the enterprise calling market: 8x8 (includes Fuze), Alcatel Lucent Enterprise (ALE), Avaya, Cisco, Dialpad, Huawei, GoTo (previously LogMeIn and Jive), Microsoft, Mitel, NEC, OOMA, RingCentral, Atos Unify, Vonage Business, Zoom (Phone). This report provides historical trends and vendor rankings for the current quarter and covers the following regions: North America, EMEA, Asia Pacific, and Rest of World (including China and Latin America).
Marc Beattie
Marc Beattie
Marc F. Beattie & Daniel Root

Research Note: Cisco Webex BoardPro Running Microsoft Teams Rooms

This research note explores how Microsoft Teams Rooms operates on the Webex BoardPro 75”, from set up and provisioning to daily use. The goal of this research is to help adopting organizations understand what they stand to gain, as well as the trade-offs users experience when deploying this combination of in-room solutions. This report explores the key workflows necessary to collaborate in both local and hybrid meeting settings, encompassing video conferencing, brainstorming, ideation, and third-party software options. The analysis compares the workflows across the evaluated solutions to highlight key differentiators for each. It further examines some of the key challenges that still need to be addressed. The information presented in this report enables IT decision makers to recognize if the combined solution aligns with current workflows. This report is also applicable to vendor product teams working to create best-in-segment integrations and interoperability for the workforce.
Marc Beattie
Marc F. Beattie

Market Sizing & Forecast: Wireless Casting, Conferencing, and Presentation Solutions – 2023-2027

Hardware and software revenues & forecast for enterprise-grade in-room and hybrid wireless casting, conferencing, and presentation solutions. This forecast covers the worldwide market for suppliers of enterprise-grade in-room and hybrid wireless casting, conferencing, and presentation solutions (previously categorized as “wireless sharing and presentation systems” in our prior reports). This market forecast covers education and business applications of meeting room hardware and software designed for content collaboration both in-room and remotely, covering the years 2023-2027. The Futurum Group reports the units, revenues and associated software licenses of wireless casting, conferencing, and presentation systems typically deployed for in-room and hybrid content sharing. A growing number of vendors within this segment support both bring-your-own-device (BYOD) and bring-your-own-meeting (BYOM) for flexibility in the classroom or workplace. The report includes worldwide revenues (with the exception of the Chinese domestic market), unit shipments, and deployments by geography.
2023 State of the Market Report on Enterprise Calling
Marc Beattie
Marc F. Beattie

Wainhouse Releases 2023 State of the Market Report on Enterprise Calling

Marc Beattie, managing partner and principal analyst at Wainhouse Research, part of The Futurum Group Family of companies, shares news of the release of Wainhouse’s 2023 State of the Market Report on Enterprise Calling, detailing user desires and preferences, a deep dive into the market, the ranking of vendors by region, and some thoughts about 2023.
Marc Beattie
Marc F. Beattie

2023 State of the Market – Enterprise Calling

This report is a year-in-review summary of the enterprise calling market from an analyst, vendor, and enterprise perspective. This report explores users’ wants and preferences, the market, the ranking of vendors by region, and thoughts about 2023. Vendors covered are: Microsoft, Cisco, RingCentral, Zoom, 8x8, Vonage, ALE, GoTo, Dialpad, and Intermedia.
Marc Beattie
Sean Spradling & Marc F. Beattie

Market Landscape: Global SIP – An Analysis of The Providers Managing PSTN Interconnect

This landscape report defines many commonly used terms in the Global SIP market, reveals the primary benefits sought by customers, provides an overview of the major vendors in the market, including segmentation and differentiating characteristics, and offers forward-looking trends that may impact GSIP and unified communications. Vendors researched include: British Telecom (BT), Orange Business Services (OBS), Telefonica, Verizon, LoopUp, PureIP, Lumen, NTT, Colt, Microsoft, Cisco Webex, and Zoom.
Marc Beattie
Marc F. Beattie

Market SpotCheck: Large Format Interactive Displays – Q1 and Q2 2022

Unit and revenue estimates for January through June of 2022 for touch-enabled displays from 42”-108” single-screen solutions.This report details the worldwide market for large format touch-enabled displays (traditionally known within Futurum as a part of ideation), including unit estimations for the first half of calendar year 2022. It estimates shipped units by size, region, and average selling price. The Fututurum Group compiled the analysis by collecting data directly from vendors or deriving estimates using known data points such as previous shipment reports, ancillary data, briefing guidance, and publicly available information. This report offers Q1 and Q2 revenue results, unit count, and an analysis of historical trends.
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