Author: Keith Kirkpatrick

Salesforce $9.13B Q1 FY 2025 Revenue Narrowly Misses Estimates
June 4, 2024

Salesforce $9.13B Q1 FY 2025 Revenue Narrowly Misses Estimates

Daniel Newman, CEO and Principal Analyst and Keith Kirkpatrick, Research Director at The Futurum Group, cover Salesforce’s Q1 2025 earnings and discuss the factors contributing to the company’s quarterly performance....
The Rising Importance of Authentication in a Digitally Insecure World
May 30, 2024

The Rising Importance of Authentication in a Digitally Insecure World

The Futurum Group’s Steven Dickens and Keith Kirkpatrick cover the announcement of Scandit’s ID Bolt, a consumer-focused ID scanning solution that streamlines identity verification processes, making them more accessible and...
Salesforce Connections Focuses on Eliminating Data Silos
May 30, 2024

Salesforce Connections Focuses on Eliminating Data Silos

Keith Kirkpatrick, Research Director with The Futurum Group, covers the news coming out of Salesforce Connections, and discusses why data and an open ecosystem is good news for customers....
Enterprising Insights, Episode 26 - Epicor Insights and Salesforce Connections
May 30, 2024

Enterprising Insights, Episode 26 – Epicor Insights and Salesforce Connections

Keith Kirkpatrick discusses two conferences he attended during the week, Epicor Insights and Salesforce Connections. Kirkpatrick talks about the key news from each event, new product announcements, and provides his...
WalkMe Posts Strong Q1 2024 Revenue and Earnings
May 23, 2024

WalkMe Posts Strong Q1 2024 Revenue and Earnings

The Futurum Group’s Keith Kirkpatrick and Daniel Newman cover WalkMe’s Q1 2024 earnings, which were marked by strong overall revenue and subscription growth and discusses the steps the company needs...
Zoom Beats Earnings Forecasts, But Future Growth May Be Slowing
May 21, 2024

Zoom Beats Earnings Forecasts, But Future Growth May Be Slowing

The Futurum Group’s Daniel Newman and Keith Kirkpatrick cover Zoom Video Communications’ Q1 FY 2025 earnings and discuss how the company’s focus on enterprise customers and AI is paying off....
TrueDialog Announces AI-Powered SMS Deliverability Alerting Tool
May 21, 2024

TrueDialog Announces AI-Powered SMS Deliverability Alerting Tool

Keith Kirkpatrick, Research Director with The Futurum Group, covers the announcement of TrueDelivery, a new SMS prescreening service from TrueDialog designed to improve SMS delivery compliance and campaign performance....
Enterprising Insights, Episode 25 - Low Code Development, Skills Development, AI Safety, and AI Optimization
May 20, 2024

Enterprising Insights, Episode 25 – Low Code Development, Skills Development, AI Safety, and AI Optimization

Keith Kirkpatrick discusses news from the world of enterprise applications, HR, and AI. Focusing on the growing use of no-code/low-code development platforms, enterprise skills development, the use of AI guardrails...
Deconstructing Generative AI - Six Five On the Road, with Pegasystems
May 17, 2024

Deconstructing Generative AI – Six Five On the Road, with Pegasystems

In this episode of Six Five on the Road, Futurum Group Enterprise Applications Research Director Keith Kirkpatrick speaks with Peter van der Putten, Director of the AI Lab at Pegasystems,...
ServiceNow Leverages Partnerships to Meet Customers Where They Are
May 16, 2024

ServiceNow Leverages Partnerships to Meet Customers Where They Are

Keith Kirkpatrick, Research Director with The Futurum Group, covers ServiceNow’s partnership announcements made at Knowledge 2024 and discusses how these agreements dovetail with larger trends in the market, and how...
ServiceNow Driving AI Workflows via Tools and Automation Enhancements
May 15, 2024

ServiceNow Driving AI Workflows via Tools and Automation Enhancements

Keith Kirkpatrick, Research Director with The Futurum Group, covers several announcements from ServiceNow’s Knowledge 2024 conference, focusing on the incorporation of AI, streamlined workflows, vertical solutions, and driving more efficiency....
SAP How Manufacturing Organizations Drive Business Impact from Digital Transformation
May 13, 2024

How Manufacturing Organizations Drive Business Impact from Digital Transformation

In our latest research brief, How Manufacturing Organizations Drive Business Impact from Digital Transformation, which is authored by The Futurum Group in collaboration with SAP, we address the challenges affecting...

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Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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