Keith Kirkpatrick, Research Director at The Futurum Group, covers ServiceNow’s planned acquisition of UltimateSuite and discusses how granular monitoring of user activities can lead to increased efficiency and productivity....
Keith Kirkpatrick, Research Director at The Futurum Group, discusses the reasons why Oracle NetSuite was chosen by Hofman Hospitality Group as its ERP solution, focusing on features, industry experience, and...
The Futurum Group’s Keith Kirkpatrick and Mark Beccue cover Salesforce’s updates to the Einstein 1 platform, focusing on the increased capabilities provided to Salesforce users and how this offering sits...
Keith Kirkpatrick, Research Director at The Futurum Group, covers the mobile enhancements announced by Salesforce and Apple, which are designed to improve field service workers and end-customer experiences....
In this episode of Enterprising Insights, The Futurum Group Research Directors Keith Kirkpatrick and Mark Beccue address SaaS pricing trends within the enterprise application market, and discuss the impact AI...
Keith Kirkpatrick, Research Director at The Futurum Group, covers Microsoft’s announcement of new financial planning and analytics tools within Dynamics 365 Finance, and the availability of a premium license targeting...
Keith Kirkpatrick, Research Director at The Futurum Group, covers Amdocs’ launch of a telco-focused retail store, highlighting how existing, non-invasive tracking technology can be used to create seamless and friction-free...
Keith Kirkpatrick, Research Director at The Futurum Group, covers the infusion of Copilot features into Microsoft Dynamics 365 Business Central, the company’s SMB- and mid-market-focused platform....
Keith Kirkpatrick, Research Director at The Futurum Group, covers IBM’s quantum computing announcements, including the Heron quantum processor, IBM System Two, the release of Qiskit 1.0 and Qiskit Patterns, and...
In our latest Research Brief, Delivering Personalized Outreach via Dynamics 365 Customer Insights, completed in partnership with Microsoft, The Futurum Group covers demand drivers for greater personalization and discusses the...
In our latest Research Brief, Enhancing Sales and Service Efficiency via Microsoft Sales Copilot, completed in partnership with Microsoft, The Futurum Group discusses Microsoft Sales Copilot, designed to allow the...
This study seeks to uncover the current state, vendor & product preferences (e.g., NPS/sentiment/brand satisfaction), and near-term (12 months) buying plans for Artificial Intelligence (AI) within the Enterprise. There are...
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