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What we do
Business Economic Value
Data & Intelligence
Media Activation & Custom Projects
Research & Advisory
Testing, Labs & Validation
What we cover
2025 Research Agenda: Key Topics and Coverage Areas
Futurum Research 2025: Key Issues and Predictions
AI Platforms
Cybersecurity & Resilience
Data Intelligence, Analytics, & Infrastructure
Digital Leadership & CIO
Ecosystems, Channels, & Marketplaces
Enterprise Software & Digital Workflows
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Software Lifecycle Engineering
News and Insights
The Futurum Network
Insights
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Industry News
Vertical Insights
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Signal65
Six Five Media
Tech Field Day
Techstrong
Visible Impact
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The View from Davos 2025
Techstrong Live Stream
Futurum Tech Webcast
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The Main Scoop
™
Making Markets Podcast
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Tag: Customer Wins
May 10, 2022
Alex Gaw
Industry News
New Customer Wins for Five9, ActionIQ, Vonage, Qualtrics, and Medallia
Winning CX Providers Were Selected by a Healthcare Conglomerate, Jackson Hewitt, Headsets.com, Healthcare Organizations, and IHG Hotels & Resorts
Digital Leadership & CIO
,
Enterprise Software, & Digital Workflows
April 29, 2022
Alex Gaw
Industry News
Customer Wins for Salesforce, Medallia, Talkdesk, MoEngage, and Workday
CX Initiatives pay off for Formula 1, Northwestern Medicine, LifeSearch, S’More, and Asda
April 22, 2022
Alex Gaw
Industry News
Customer Wins for Salesforce, Qualtrics, mParticle, Tata CS, and Reputation
Collaborations Benefit Bose, POS Malaysia, UK’s Channel 4, Stellantis, and Renault
April 5, 2022
Alex Gaw
Industry News
Customer Wins for Workday, Informatica, SAS, Freshworks, and Five9
CX Benefits Enjoyed by Gorillas, Saudi Airlines, The Nature Conservancy, Collinson Group, and European Tour
March 28, 2022
Alex Gaw
Industry News
Customer Wins for Talkdesk, Veeva, Keap, Adobe, Walgreens, and Microsoft
Happy Customers Include Iberostar, Teva Pharmaceuticals, Fully Promoted, and BMW Group
March 17, 2022
Alex Gaw
Industry News
Customer Wins for Sprinklr, goHappy, Algolia, Veeva, and ActiveCampaign
Customers From New Collaborations Include BWT Alpine F1 Team, Hand & Stone Massage, Gymshark, Tec-Med, and Made For Freedom
Enterprise Software, & Digital Workflows
March 9, 2022
Alex Gaw
Industry News
New Customer Wins for Amelia, eGain, ISC-CX, ASAPP, and Medallia
Five New Collaborations Extend Across Hospitality, Government, Real Estate, Media, and Telecommunications Industries
March 2, 2022
Alex Gaw
Industry News
CX Wins and Case Studies for SAP India, ASAPP, Alida, and Freshworks
Implementations Involve Digital Transformation, Organizational Benefits, Fan Engagement, and Online Agility
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