Tag: artificial intelligence

April 7, 2022

Ex-DeepMind Researchers Launch EquiLibre to Give Stock and Crypto Traders an Edge Using AI

Futurum analysts Todd R. Weiss and Jared Klee share their insights on the launch by three ex-DeepMind researchers of startup EquiLibre, which aims to use AI to give stock and...
March 31, 2022

Five9 Becomes Official Customer Contact Center Software Partner of European Tour Group

Futurum principal analyst Shelly Kramer explores the news that Five9 has become the official customer contact center software partner for golf’s European Tour group. The partnership is all about leveraging...
AI customer service
March 17, 2022

Ayla Networks Uses AI to Predict and Prevent Customer Problems

Customer intelligence
March 4, 2022

Enterpret Launches to Support Customer Feedback Intelligence

chatbot customer support
March 2, 2022

Evaluating Chatbots for Customer Support Applications

Zoom Contact Center
February 28, 2022

Zoom Launches New Contact Center CX Offering

customer experience acquisitions and funding
February 25, 2022

M&A Update: Funding for AI-Related Tech and New Acquisitions

Artificial people
February 22, 2022

Soul Machines Raises $70 Million for Pioneering Work in Digital People

digital banking
February 16, 2022

NAB Case Study: Supporting Interactions Through Digital Messaging

February 11, 2022

Priya Vijayarajendran to Join ASAPP as Chief Technology Officer

January 28, 2022

Conversational Bots for CX in Travel & Hospitality

January 18, 2022

Improving Insurance CX via Engagement and Technology

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