Tag: artificial intelligence

AI customer service
March 17, 2022

Ayla Networks Uses AI to Predict and Prevent Customer Problems

Customer intelligence
March 4, 2022

Enterpret Launches to Support Customer Feedback Intelligence

chatbot customer support
March 2, 2022

Evaluating Chatbots for Customer Support Applications

Zoom Contact Center
February 28, 2022

Zoom Launches New Contact Center CX Offering

customer experience acquisitions and funding
February 25, 2022

M&A Update: Funding for AI-Related Tech and New Acquisitions

Artificial people
February 22, 2022

Soul Machines Raises $70 Million for Pioneering Work in Digital People

digital banking
February 16, 2022

NAB Case Study: Supporting Interactions Through Digital Messaging

February 11, 2022

Priya Vijayarajendran to Join ASAPP as Chief Technology Officer

January 28, 2022

Conversational Bots for CX in Travel & Hospitality

January 18, 2022

Improving Insurance CX via Engagement and Technology

December 28, 2021

NICE Features New AI-Powered Robotic Process Automation

December 27, 2021

Intel and Dell Partner with American Association of Community Colleges on Furthering AI Education

Futurum’s Shelly Kramer covers the partnership between Intel and Dell and the American Association of Community Colleges to enhance artificial intelligence (AI) education in community and technical colleges in all...

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