Tag: artificial intelligence

June 15, 2022

New NVIDIA TAO Toolkit Capabilities Ease AI Deployments

Futurum analyst Todd R. Weiss dives into the recent release of the latest NVIDIA TAO Toolkit, which includes broader tools and features aimed at easing AI deployments for enterprise AI...
Contact center AI and automation
June 9, 2022

Helping Agents Respond to Inquiries Via Automation and AI

Telecommunications customer service
June 6, 2022

Is Zero-Touch the Answer for Telcos?

June 3, 2022

C3 AI Beats FY Q4 2022 Earnings Expectations, Continues to Diversify and Work to Improve Profitability

Futurum analysts Daniel Newman and Michael Diamond cover C3 AI’s most recent Fiscal Q4 2022 earnings and discuss how the firm’s revenues remain in positive territory despite supply chain and...
Customer experience research studies
May 26, 2022

New CX Research from Zeta Global, LiveVox, Gartner, Confluent, and Precisely

Call center automation
May 26, 2022

ASAPP Launches AutoSummary Service API to Enable Automatic Call Center Functions

May 12, 2022

Qualcomm AI Research Quietly Working to Make AI Ubiquitous in a Wide Range of Business Fields, Including Wireless, Automotive, Extended Reality, IoT and Mobile

Futurum analyst Todd R. Weiss looks at the wide range of AI initiatives and critical research being explored inside the formerly quiet Qualcomm AI Research group at Qualcomm, all with...
Salesforce CRM Analytics
May 10, 2022

Salesforce Launches CRM Analytics With New Features

May 3, 2022

HPE Swarm Learning Machine Learning AI Framework Delivers Accelerated AI Insights at the Edge in Healthcare, Banking, Finance and More While Maintaining Data Privacy

Futurum analyst Todd R. Weiss examines the new HPE Swarm Learning machine learning AI framework, which delivers accelerated AI insights at the edge in healthcare, banking, finance and more while...
CX travel and hospitality products and customers
April 12, 2022

Travel & Hospitality CX Announcements by Cendyn, mParticle, Spitch.ai, and Amadeus

April 7, 2022

Ex-DeepMind Researchers Launch EquiLibre to Give Stock and Crypto Traders an Edge Using AI

Futurum analysts Todd R. Weiss and Jared Klee share their insights on the launch by three ex-DeepMind researchers of startup EquiLibre, which aims to use AI to give stock and...
March 31, 2022

Five9 Becomes Official Customer Contact Center Software Partner of European Tour Group

Futurum principal analyst Shelly Kramer explores the news that Five9 has become the official customer contact center software partner for golf’s European Tour group. The partnership is all about leveraging...

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