The Futurum Group's Statement on Israel

Research Type: Research Brief

The Futurum Group’s latest research brief, Uncovering New IT Asset Strategies Hiding in Plain Sight --completed in partnership with HPE-- explores how taking an IT asset lifecycle approach to your tech estate can help organizations create economic agility, drive innovation and support sustainability goals.
The Futurum Group’s latest research brief, Building Economic Agility Through All Stages of Tech Lifecycles--completed in partnership with HPE-- explores how taking an IT asset lifecycle approach to your tech estate can help organizations create economic agility.
The Futurum Group’s latest research brief, Aligning Business Goals with Tech Lifecycles to Accelerate Innovation--completed in partnership with HPE-- explores how taking a granular IT asset lifecycle approach can help organizations protect financial agility, mitigate risk and ensure success.
The Futurum Group’s latest research brief, Adapting Tech Lifecycles to Support Sustainability Goals--completed in partnership with HPE-- explores how shifting to more sustainable, circular model with their IT asset lifecycles can create entirely new runways of opportunity for IT organizations and the businesses they support.
Our latest research brief, Ripple CBDC Platform: A Case Study on CBDC Technology and Stablecoin Adoption in Palau, developed in partnership with Ripple, looks at how the island nation of Palau successfully deployed a Phase One pilot of a stablecoin powered by Ripple’s CBDC technology.
The Futurum Group’s latest research brief, Improving HR Processes Via an Easy Document Management System, completed in partnership with PXMSoft, a Gavdi Group Company, discusses the key challenges facing HR departments undergoing a digital transformation, along with specific steps leaders can take to ensure that HR records are secure, accessible, and compliant with all regulatory requirements.
In our latest Research Brief, Delivering Personalized Outreach via Dynamics 365 Customer Insights, completed in partnership with Microsoft, The Futurum Group covers demand drivers for greater personalization and discusses the ways in which organizations must engage with customers to create personalized, curated journeys that meet their needs and exceed their expectations.
In our latest Research Brief, Enhancing Sales and Service Efficiency via Microsoft Sales Copilot, completed in partnership with Microsoft, The Futurum Group discusses Microsoft Sales Copilot, designed to allow the automated generation of content, the surfacing of insights, and the creation of recommended actions, all without switching applications or interrupting a typical workflow.
In our latest research brief, Ensuring Mainframe Security in Dynamic Times, developed in partnership with MainTegrity, we look at how to ensure file integrity on mainframes where organizations’ most important data lives.
In our latest research brief, Micro-segmentation Keeps Sensitive Mainframe Data in Compliance, done in partnership with Vertali, we analyze how micro-segmentation makes a network easier to secure and manage by isolating segments.
In our latest Research Brief, Acknowledging the Impact of Agent Experience on Customer Experience, completed in partnership with Local Measure, we discuss the drivers of agent frustration and burnout, the benefits of implementation new technology such as AI to better support agents and enable greater automation, and the advantages provided by the use of a modern, cloud-based contact center solution that can integrate and activate technology that creates better experiences and outcomes for both agents and customers.
In our latest Research Brief, Driving Revenue, Customer Loyalty, and Retention via a Modern Contact Center, completed in partnership with Local Measure, we discuss the reasons why so many contact centers fail to deliver results, the need to support a modern customer journey and lifecycle, the use of modern tools and approaches to deliver CX efficiently, and how to convert positive agent experiences into increased customer satisfaction and loyalty.