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Tag: Mergers & Acquisitions

Alex Gaw

Exotel Acquires Chatbot Developer Cogno AI

The Deal Adds Conversational AI Capabilities to the Exotel Telephony Product Suite
Alex Gaw

Zendesk to Acquire Momentive of SurveyMonkey Fame

Goal Is to Create a Leading Customer Intelligence Company
Alex Gaw

Restaurant Software Company Olo to Acquire Customer Personalization Provider Wisely

Broadened Platform Will Offer Restaurants an Expanded Portfolio of Solutions
Alex Gaw

Medallia Acquisition by Thoma Bravo Is Approved

Deal Will Pay $34 per Share to Shareholders and Take Medallia Private
Alex Gaw

Update: M&A and Funding Roundup

Tracking Some Prominent Acquisitions and New Financing Activity in the Last 10 Days
Alex Gaw

Zoom’s Multibillion-Dollar Deal to Acquire Five9 Collapses

Drop in Zoom’s Stock Pricing and US Justice Department’s Review Felled the Deal
Alex Gaw

Roundup: CX Mergers and Acquisitions, Funding Activity in September

Alex Gaw

Intuit to Acquire Mailchimp

Combination Accelerates Intuit’s Vision to Provide an End-to-End Customer Growth Platform for Small and Mid-Market Businesses
Alex Gaw

Zendesk Acquires Cleverly to Advance Automation and Customer Service

A Range of Capabilities Resulting from the Acquisition Will Make Support Teams More Productive
Alex Gaw

Qualtrics and Mercer Join Forces for Employee Experience Betterment

Initiative will Enable Companies to Enjoy Qualtrics’ Software Features and Mercer’s HR Expertise
Alex Gaw

Microsoft Acquires Suplari, an AI-Automated Spend and Procurement Startup

Suplari to be Integrated with Microsoft Dynamics 365 to Strengthen Business Insights in Finance
Alex Gaw

AI-Focused Firms Fuel Numerous CX Acquisitions This Year

Continuing Industry Consolidation Demonstrates New Preeminence and Importance of CX
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