Technology Insights

The Futurum Group’s analysts cover a myriad of technologies across the technological landscape. Here you can narrow down our insights by technology category. If you prefer to filter by industry vertical, you can do that here.

March 29, 2022

Futurum Live! From the Show Floor with Broadcom at SHARE Dallas 2022

Futurum Research Senior Analyst and VP of Sales Steven Dickens talks with Michael Daubman, Director of Product Management, Broadcom Mainframe Software at Broadcom, about the company's MRI software and how...
The Rise Of The Customer Engagement Platform
March 29, 2022

Amdocs Customer Engagement Solution Profile

March 29, 2022

Customer Centric Calls for a Care-Centric Approach

March 29, 2022

Amdocs Customer Engagement Data Sheet

March 29, 2022

Amdocs Customer Engagement eBook

March 29, 2022

Futurum Live! From the Show Floor with BMC’s April Hickel at SHARE Dallas 2022

Futurum Research Senior Analyst and VP of Sales Steven Dickens is joined by April Hickel, VP of Strategy for BMC. Their conversation centers on her role with BMC, the results...
March 29, 2022

Futurum Live! From the Show Floor with BMC’s Mark Wilson at SHARE Dallas 2022

Futurum Research Senior Analyst and VP of Sales Steven Dickens talks with Mark Wilson, Director, Consulting Services for BMC about Mark's role in the company, what they're seeing from a...
March 29, 2022

Futurum Live! from the Show Floor with 21st Century Software at SHARE Dallas 2022

Futurum Research Senior Analyst and VP of Sales Steven Dickens talks with Rebecca Levesque, CEO of 21st Century Software, and Gonzalo Muelas Serrano, the company's VP of Research and Development...
March 29, 2022

Futurum Live! From the Show Floor with Iconium Software at the SHARE Conference Dallas 2022

Futurum Research Senior Analyst and VP of Sales Steven Dickens talks with Iconium Software's Founder and CEO Rick Jones and President Mike Zinda during the SHARE Conference in Dallas....
March 29, 2022

Give the Customer Service Agents Wings

March 29, 2022

EC 2022: Mavenir Communicates New Business Communications Portfolio Capabilities

Mavenir unveils a SaaS portfolio of business communications for CSPs, channels and systems integrators aimed at meeting the customer engagement, business messaging, CPaaS, UCaaS, and CCaaS needs of all businesses...
March 29, 2022

Apple Reportedly Preps for a Hardware Subscription Model — Why That’s a Smart Move

Futurum analyst Michael Diamond discusses Apple rumored to be moving its iPhone to a subscription service model and why that’s a smart move for the company. He also explores the...

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Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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