Technology Insights

The Futurum Group’s analysts cover a myriad of technologies across the technological landscape. Here you can narrow down our insights by technology category. If you prefer to filter by industry vertical, you can do that here.

T-Mobile Q3 2023: Industry Pacesetter for Revenue and Customer Growth
October 27, 2023

T-Mobile Q3 2023: Industry Pacesetter for Revenue and Customer Growth

The Futurum Group’s Ron Westfall and Daniel Newman examine T-Mobile’s Q3 2023 results and why they expect the company to meet the new raise in 2023 guidance by outperforming rivals...
NetApp Gets Insightful on Generative AI, Cyber Recovery
October 27, 2023

NetApp Gets Insightful on Generative AI, Cyber Recovery

Dave Raffo and Krista Macomber of The Futurum Group share their insights on NetApp Insight 2023, the storage vendor’s first live user show since 2019. To no one’s surprise, NetApp...
Veeam Showcases Data Resiliency Developments
October 27, 2023

Veeam Showcases Data Resiliency Developments

Krista Macomber, Senior Analyst at The Futurum Group, covers Veeam’s cyber-resiliency-related updates to the Veeam Data Platform announced at its VeeamON Resiliency Summit....
October 27, 2023

Webex Introduces AI Capabilities for Contact Center Agent Support

Sherril Hanson, Senior Analyst at The Futurum Group, shares her insights into Cisco Webex contact center-related announcements at WebexOne. AI will be used to reduce contact center agent burnout and...
Frontline Worker Experience Interview with Dr. Benjamin Granger
October 27, 2023

Frontline Worker Experience: Interview with Dr. Benjamin Granger

Sherril Hanson, Senior Analyst at The Futurum Group, interviews Dr. Ben Granger, chief workplace psychologist at Qualtrics, and shares insights into how Southwest Airlines is supporting frontline workers and the...
Qualcomm Snapdragon 8 Gen 3 Brings Generative AI to Smartphones
October 27, 2023

Qualcomm Snapdragon 8 Gen 3 Brings Generative AI to Smartphones

Olivier Blanchard, Research Director at The Futurum Group, shares his insights about Qualcomm’s powerful new Snapdragon 8 Gen 3 mobile platform and how its AI-forward specs and features are already...
ServiceNow Delivers Robust Results in Q3 2023, Beating Expectations
October 27, 2023

ServiceNow Delivers Robust Results in Q3 2023, Beating Expectations

The Futurum Group’s Daniel Newman and Keith Kirkpatrick cover ServiceNow’s Q3 2023 earnings and discuss how the company’s strong AI strategy and execution plan are delivering robust results to customers...
IBM Q3 Revenue Up 4.6% to $14.75 Billion, Beats Analyst Estimates
October 27, 2023

IBM Q3 Revenue Up 4.6% to $14.75 Billion, Beats Analyst Estimates

Daniel Newman and Todd R. Weiss, analysts with The Futurum Group, share their insights about IBM Q3 revenue being up 4.6% to $14.75 billion, beating analyst estimates, partly due to...
Low-Code/No-Code Development Platforms: Democratizing and Speeding Application Development Via Code Abstraction Tools - Enterprising Insights, Episode 2
October 26, 2023

Low-Code/No-Code Development Platforms: Democratizing and Speeding Application Development Via Code Abstraction Tools – Enterprising Insights, Episode 2

In this episode of Enterprising Insights, The Futurum Group's Research Director Keith Kirkpatrick is joined by Clint Wheelock discuss low-code/no-code development platforms, and discuss the benefits, challenges, and key players...
Netigate Launches EX Engage
October 26, 2023

Netigate Launches EX Engage

Sherril Hanson, Senior Analyst at The Futurum Group, shares insights on Netigate’s launch of its Netigate EX Engage solution and speaks with Chief Growth Officer Henrik Ceder about giving employees...
Intradiem Launches Contact Center Agent Attrition Indicator
October 26, 2023

Intradiem Launches Contact Center Agent Attrition Indicator

Sherril Hanson, Senior Analyst at The Futurum Group, provides insights into Intradiem’s new agent attrition predictor that can help assess burnout and offer recommendations....
AWS European Sovereign Cloud
October 26, 2023

AWS European Sovereign Cloud

The Futurum Group’s Steven Dickens discusses the latest from AWS as it looks to address data sovereignty concerns in Europe through the launch of the European Sovereign Cloud....

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Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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