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NICE Enlighten AI honored as an innovative CX solution which delivers extraordinary experiences
Despite Widespread Adoption of Digital in Other Industries, Home and Auto Insurance Customers Continue Reliance on Personal Channels Due to Sluggish Innovation
The Move from 4G to 5G is Prompting Many Telecom Operators to Upgrade Their CX Systems
Acquisition to accelerate delivery of the Dayforce platform in Mexico and drive value to multinational organizations operating in Latin America and the Caribbean
Mitto research shows brands with a complete and unified omnichannel strategy are several times more likely to report significant revenue growth and customer loyalty over the past year
National advisory firm CX Solution Source announced today that they are adding a key industry veteran to the team and investing in two additional value-based solutions, expanding their portfolio of services for current and prospective clients.
Gaurav Bhide brings a decade of M&A and corporate development experience to Alida
Round is led with investment by Salesforce Ventures with participation from ServiceNow Ventures and Zoom Video Communications, to strengthen Genesys leadership in the Experience as a Service(SM) market
Deals Expand Majorel Presence to 32 Countries and 5 Continents
Company Officials Are Very Pleased with Loan’s New Terms
