Alida Welcomes New Vice President of Corporate Development

Gaurav Bhide brings a decade of M&A and corporate development experience to Alida

TORONTO–(BUSINESS WIRE)–Alida, a visionary leader in Total Experience Management (TXM), today announced the appointment of Gaurav Bhide as Vice President of Corporate Development. Bhide’s extensive experience will strengthen and propel Alida’s corporate development plans and M&A strategy, further instilling the organization as a leader in the Customer Experience Management (CXM) market.

“I’m thrilled to join the talented team here at Alida. The organization is rapidly growing and transforming the CXM space,” said Bhide. “I’m excited to make an impact and support Alida’s growth through a variety of strategic corporate and M&A initiatives.”

Prior to joining Alida, Bhide was a member of the Mergers and Acquisition team at OpenText, executing the company’s $1.4Bn acquisition of Carbonite Inc. He has also worked on several buy-side and sell-side transactions and strategic projects at Bell Canada Enterprises and BMO Capital Markets. Bhide holds an MBA and a BASc from the University of Toronto, as well as Professional Engineers Ontario (PEng) and Chartered Financial Analyst (CFA) designations.

“We are very excited to welcome Gaurav to our team. With his deep experience in corporate development, he will help to inform our strategic future M&A activity and initiatives,” said Ross Wainwright, CEO at Alida. “With Gaurav’s expertise, we look forward to continuing to accelerate our aggressive growth agenda to drive further disruption in the CXM industry.”

With a rich heritage and a start-up mentality, Alida is looking for people with a fresh perspective, a collaborative mindset, and a sense of relentless curiosity. Find Alida’s open roles at www.alida.com/careers.

About Alida

Alida believes in a world where customers are the ultimate source of truth. A world where the best business decisions are those made with customers, not for them. Alida created Alida TXM (Total Experience Management) to fuse the voice of customers and employees with the ability to innovate and deliver extraordinary customer, employee, product, and brand experiences. Iconic brands like Twitter, Toyota, and J. Crew choose Alida, formerly Vision Critical, to build stronger brands, happier workplaces, winning product portfolios, and lasting customer relationships.

Contacts

Media
Genevieve Raveau
Senior Manager, Global PR
[email protected]

Author Information

As a detail-oriented researcher, Sherril is expert at discovering, gathering and compiling industry and market data to create clear, actionable market and competitive intelligence. With deep experience in market analysis and segmentation she is a consummate collaborator with strong communication skills adept at supporting and forming relationships with cross-functional teams in all levels of organizations.

Sherril holds a Master of Business Administration in Marketing from University of Colorado, Boulder and a Bachelor of Arts in Psychology from Rutgers University.

Latest Insights:
Will Edison International’s Board Refresh Accelerate Its AI and Digital Ambitions?
April 25, 2026

Will Edison International’s Board Refresh Accelerate Its AI and Digital Ambitions?

Edison International appoints M. Susan Hardwick as independent director, strengthening the utility's leadership as it confronts mounting pressure to modernize operations and leverage AI-driven infrastructure solutions....
Will GPT-5.5 Redefine Enterprise AI, or Hit the Limits of Trust and Control?
April 25, 2026

Will GPT-5.5 Redefine Enterprise AI, or Hit the Limits of Trust and Control?

OpenAI's GPT-5.5 launches as a transformative enterprise AI platform, yet adoption barriers around trust, reliability, and data privacy remain critical concerns for 78% of organizations planning AI budget increases....
GPT-5.5 Raises the Stakes: Can OpenAI Maintain Its Lead as Enterprise AI Matures?
April 25, 2026

GPT-5.5 Raises the Stakes: Can OpenAI Maintain Its Lead as Enterprise AI Matures?

OpenAI's GPT-5.5 launch marks a critical moment in enterprise AI adoption. With 68% of organizations at advanced GenAI stages, competition from Microsoft and Google intensifies as buyers prioritize reliability and business value....
Can IBM's RITS Platform and vLLM Reset the Bar for Enterprise AI Access?
April 25, 2026

Can IBM’s RITS Platform and vLLM Reset the Bar for Enterprise AI Access?

IBM Research's RITS Platform uses vLLM to centralize large language model access across enterprise teams, signaling a shift toward scalable, governed AI infrastructure that balances innovation, cost, and control....
Latest Research:
Closing the AI Confidence Gap: Cloud-Native Security as a Key to Agentic AI Adoption
April 23, 2026

Closing the AI Confidence Gap: Cloud-Native Security as a Key to Agentic AI Adoption

In our latest market report, Closing the AI Confidence Gap: Cloud-Native Security as a Key to Agentic AI Adoption, completed in partnership with Google Cloud, Futurum Research explores how enterprises...
Gemini Enterprise: Governing and Scaling the Agentic Enterprise
April 23, 2026

Gemini Enterprise: Governing and Scaling the Agentic Enterprise

In our latest market report, Gemini Enterprise: Governing and Scaling the Agentic Enterprise, completed in partnership with Google Cloud, Futurum Research examines the operational, governance, and lifecycle requirements for scaling...
Data Fitness for AI-Driven Operations
April 20, 2026
Research
Research

Data Fitness for AI-Driven Operations

In our latest market brief, Data Fitness for AI-Driven Operations, completed in partnership with NETSCOUT, Futurum Research explores why observability alone is insufficient as AI moves toward autonomous execution, and...

Book a Demo

Newsletter Sign-up Form

Get important insights straight to your inbox, receive first looks at eBooks, exclusive event invitations, custom content, and more. We promise not to spam you or sell your name to anyone. You can always unsubscribe at any time.

All fields are required






Thank you, we received your request, a member of our team will be in contact with you.