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Valtech, a global leader in digital services and business transformation, today announced it has acquired Absolunet, a professional services firm specializing in commerce and digital transformations.
COVID-19 vaccine information chatbot enabled by the Vonage Messages API brings real-time information to WhatsApp users worldwide
Newly inked deals with Dyson, Lennar, TELUS, Verizon, and many new Fortune 2000 companies drove over 200% YoY growth
The Union Will Target Enterprise Firms in Search of CX and Customer Journey Solutions
Overloaded Contact Center Employees Cite Heavier Workloads, but No Promotion or Pay Raise
New Research from Microsoft Also Reveals Frontline-Related Insights
Senior finance executive brings decades of experience in guiding growth to leadership team
Storefront Accelerators empower developers to quickly build feature-rich and custom storefronts to deliver best-in-class unified commerce experiences
94% of brands rated their customer engagement practices as excellent or good
Helps eliminate the need to call with proactive digital care and AI to solve problems before customers are forced to make an actual call
Frontier’s CEO and Management Team Gather Weekly to Review and Resolve Customer Complaints
With the combination of customer experience insights and journey orchestration, organizations can have a single view of the customer journey and use real-time interactions to improve experiences and loyalty
