News Categories:
News Verticals:
Select Dates:
- June 23, 2021
New flexible consumption model provides access to all Genesys technology including low-code tools for orchestrating fluid experiences
- June 22, 2021
Customized Dashboard and Data Feed Enables Business Leaders to Analyze Employee Engagement and Performance Data to Drive Business Success
- June 22, 2021
Meaningful Automated Conversation Score (MACS) provides insights at every turn of a conversation, setting a new standard for automation-based sales, marketing, and care
- June 17, 2021
Survey of 1,000 Consumers in the U.S., U.K., Canada, and Germany Shows that Consumers are Willing to Share Their Data if Brands Provide Better Omnichannel Customer Experiences
- June 17, 2021
New Cookieless Technology Continues To Fuel Brand Insights for Improved Experiences While Making Customer Privacy The Top Priority
- June 17, 2021
New Metrics will resell Medallia software and provide professional services to customers in the region.
- June 16, 2021
New alliance gives companies a comprehensive view of the customer service experience, based on sentiment and service history, to improve retention and brand loyalty
- June 15, 2021
Intelligently automates common requests and enables contact center agents to deliver more personalized and profitable customer experiences
- June 15, 2021
Combination empowers brands to enrich customer intelligence to increase conversions and sales and build deep, long-term relationships
