Futurum’s Ron Westfall examines why Ericsson’s introduction of its Service Continuity AI app suite can provide the automation capabilities that CSPs require to improve overall network efficiency and resiliency across their operations and business processes especially for 5G standalone builds.
Futurum's Daniel Neman takes a look at the recently announced Slack Canvas, a new surface in Slack where teams can curate, organize and share information from multiple sources.
At Dreamforce last week, Salesforce announced Salesforce Genie, a real-time data platform that powers Customer 360. Principal Analyst Daniel Newman dives into what we can expect from Salesforce Genie, and whether he thinks the growth trend for Salesforce will continue.
Qualcomm hosted its first Automotive Investor Day where CEO Cristiano Amon and other members of the Qualcomm executive team made several announcements. Futurum's Daniel Newman takes a look at these announcements and more, including a new partnership with Mercedes Benz, the Snapdragon Ride Flex System-on-Chip, and overall pipeline growth from $19 billion to $30 billion in the last two months.
Futurum’s Shelly Kramer covers Zendesk maximizing machine learning to improve the features of its platforms with customer sentiment and intent functionality with its newly launched Intelligent Triage and Smart Assist.
Futurum analyst Michael Diamond discusses the Amazon Ring camera service that now offers its battery powered devices with end-to-end encryption offering its users an extra layer of protection and addressing customer privacy concerns.
Futurum analyst Todd R. Weiss dives in as Lenovo debuts broad server, storage, edge, and cloud updates across its product portfolio in a major refresh that crosses over more than 50 of its hardware, software, and service offerings.
Futurum Analyst Michael Diamond discusses Samsung’s announcements around its ruggedized mobile device portfolio and the many industries, front line workers, and real world customer experiences ruggedized devices impact.
