Feedback Needs to Create Action

Groq Ushers In a New AI Compute Paradigm: The Language Processing Unit

This case study showcases how Amdocs leverages Alchemer for its global Voice of the Customer program. Benefits include increased response rate and engagement, and savings on Total Cost of Ownership. Download the case study below to learn more.

Author Information

Clint Wheelock

Clint brings over 20 years of market research and consulting experience, focused on emerging technology markets. He was co-founder and CEO of Dash Network, an integrated research and digital media firm focused on the CX market, which was acquired by The Futurum Group in 2022. He previously founded Tractica with a focus on human interaction with technology, including coverage of AI, user interface technologies, advanced computing, and other emerging sectors. Acquired by Informa Group, Clint served as Chief Research Officer for Informa’s research division, Omdia, with management and content strategy responsibility, formed by the combination of Tractica, Ovum, IHS Markit Technology, and Heavy Reading.
Clint was previously the founder and President of Pike Research, a leading market intelligence firm focused on the global clean technology industry, which was acquired by Navigant Consulting where he was Managing Director of the Navigant Research business.

Prior to Pike Research, Clint was Chief Research Officer at ABI Research, a New York-based industry analyst firm concentrating on the impact of emerging technologies on global consumer and business markets.

Clint holds a Master of Business Administration in Telecommunications Management from the University of Dallas and a Bachelor of Arts in History from Washington & Lee University.

Related Insights
Salesforce and Google Cloud Expand Access to CRM Workflows
September 18, 2026

Salesforce and Google Cloud Expand Access to CRM Workflows

Keith Kirkpatrick, Research Director at The Futurum Group, examines Salesforce’s Google Cloud expansion and the tests ahead for enterprise workflows and commerce....
PyTorch Day Japan Brings Open-Source AI to Tokyo
September 18, 2026

PyTorch Day Japan Brings Open-Source AI to Tokyo

PyTorch Day Japan 2026 convenes ML engineers and AI researchers in Tokyo on December 10 to explore sovereign AI development, open-source inference, and enterprise adoption....
Thales HexaForce: Can Sovereign AI C2 Capture NATO's Next Wave?
September 18, 2026

Thales HexaForce: Can Sovereign AI C2 Capture NATO's Next Wave?

Thales launched HexaForce, an AI-enhanced command and control system validated at NATO CWIX 2026, positioning the company to capture growing allied defense spending on interoperable security solutions....
AI Value Isn't a Tech Problem. It's an Operating Model Problem.
September 18, 2026

AI Value Isn't a Tech Problem. It's an Operating Model Problem.

Operating model readiness, not technology, is the critical barrier preventing enterprises from scaling AI value, creating a massive consulting opportunity....
SCSK Bets on Vertical AI Agents to Crack Japan's Real Estate Market
September 18, 2026

SCSK Bets on Vertical AI Agents to Crack Japan's Real Estate Market

SCSK unveiled its Real Estate Industry AI Agent Set on September 18, 2026, delivering pre-built, vertically packaged AI solutions for sales brokerage, rental management, and leasing workflows across 50+ enterprise...
MANTL's Branch Bet Pays Off: 1M Applications and Climbing
September 18, 2026

MANTL's Branch Bet Pays Off: 1M Applications and Climbing

Alkami Technology's MANTL platform has crossed 1 million in-branch account opening applications, becoming the highest-volume growth channel in 2026 as U.S. banks open more branches than they close for the...

Book a Demo

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

Newsletter Sign-up Form

Get important insights straight to your inbox, receive first looks at eBooks, exclusive event invitations, custom content, and more. We promise not to spam you or sell your name to anyone. You can always unsubscribe at any time.

All fields are required






Thank you, we received your request, a member of our team will be in contact with you.