Insight Type: Market Coverage

Can Salesforce's Agentic AI Close Field Service's Talent and ROI Gap?
July 31, 2026

Can Salesforce’s Agentic AI Close Field Service’s Talent and ROI Gap?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Agentic AI is reshaping field service by automating complex tasks, offsetting talent shortages, and delivering quantifiable business...
July 31, 2026

Can Salesforce’s Agentic AI Close Field Service’s Talent and ROI Gap?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Agentic AI is reshaping field service by automating complex tasks, offsetting talent shortages, and delivering quantifiable business...
Microsoft Copilot Hits 30 Million Seats: Is AI Transformation Finally Real?
July 31, 2026

Microsoft Copilot Hits 30 Million Seats: Is AI Transformation Finally Real?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Microsoft Copilot's 30 million paid seats show strong enterprise ROI, though Salesforce Agentforce and ServiceNow pose competitive...
July 31, 2026

Microsoft Copilot Hits 30 Million Seats: Is AI Transformation Finally Real?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Microsoft Copilot's 30 million paid seats show strong enterprise ROI, though Salesforce Agentforce and ServiceNow pose competitive...
Microsoft Q4 FY 2026: AI Demand Accelerates Azure and Enterprise Growth
July 31, 2026

Microsoft Q4 FY 2026: AI Demand Accelerates Azure and Enterprise Growth

Futurum Research analyzes Microsoft’s Q4 FY 2026 earnings, focusing on Azure growth, Copilot adoption, agent platforms, and FY 2027 cloud guidance....
July 31, 2026

Microsoft Q4 FY 2026: AI Demand Accelerates Azure and Enterprise Growth

Futurum Research analyzes Microsoft’s Q4 FY 2026 earnings, focusing on Azure growth, Copilot adoption, agent platforms, and FY 2027 cloud guidance....
Deployable TACAN
July 31, 2026

Thales Strengthens NATO Capabilities with Next-Gen Deployable TACAN System

Thales will deliver a next-generation TACAN system to Spain's Air & Space Force, reinforcing its role as a trusted NATO defense supplier while expanding into cybersecurity and critical infrastructure protection....
Benjamin Brown, VP Custom Research, Futurum Research
July 31, 2026

Thales Strengthens NATO Capabilities with Next-Gen Deployable TACAN System

Thales will deliver a next-generation TACAN system to Spain's Air & Space Force, reinforcing its role as a trusted NATO defense supplier while expanding into cybersecurity and critical infrastructure protection....
BYOVD Attacks
July 31, 2026

How BYOVD Attacks Challenge Traditional EDR Defenses

BYOVD attacks comprise 54 of 90 documented EDR-killer tools, exposing kernel-dependent endpoint security weaknesses. OPSWAT's MetaDefender Aether addresses this by inspecting files pre-execution outside the host kernel....
Benjamin Brown, VP Custom Research, Futurum Research
July 31, 2026

How BYOVD Attacks Challenge Traditional EDR Defenses

BYOVD attacks comprise 54 of 90 documented EDR-killer tools, exposing kernel-dependent endpoint security weaknesses. OPSWAT's MetaDefender Aether addresses this by inspecting files pre-execution outside the host kernel....
Agentic AI
July 31, 2026

CMMC Phase II Suspension: What It Means for MSPs and Compliance Risks Ahead

The DoD's CMMC Phase II suspension maintains federal compliance obligations, while agentic AI platforms accelerate MSP demand for automated compliance documentation, positioning NinjaOne in a rapidly expanding market....
Agilico Inverness
July 31, 2026

Agilico and Konica Minolta’s 40-Year Partnership: A Model for Localized Success

Agilico Inverness celebrates 40 years as the Highlands and Islands' only fully accredited Konica Minolta partner, positioning itself strategically as the Software Lifecycle market reaches $344B by 2028....

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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