Pega Announces the Latest Version of Its Chargeback Management Solution Built on a Flexible, Low-Code Platform
Keith Kirkpatrick, Research Director at The Futurum Group, covers the infusion of process AI into Pega Smart Dispute and discusses how the software’s biggest asset is Pega’s low-code platform.
With LLM Accelerator Lamini and AMD Offers Viable Option to NVIDIA
Mark Beccue, Research Director at The Futurum Group, examines how AMD is working with Lamini on its LLM Superstation and how this development will affect the market.
Opentext.ai Is a New Strategic Approach to Advance How Customers Can Solve Complex Problems by Applying AI and LLM With OpenText Information Management Software
The Futurum Group’s Steven Dickens discusses the announced updates from OpenText. OpenText Aviator emphasizes data security and user-friendly design in enterprise AI, competing with Google Vertex AI and AWS Bedrock.
Zendesk AI Incorporates Contextual and Vertical Data To Improve Relevant Engagements
Keith Kirkpatrick, Research Director at The Futurum Group, covers Zendesk’s generative AI announcements and discusses how the company’s focus on delivering intelligent automation helps customers quickly realize cost savings and efficiency goals.
5G-Powered Smart Cities Will Enhance Connectivity, Efficiency, and Sustainability
Clint Wheelock, Chief Research Officer at The Futurum Group, examines the potential and challenges of implementing 5G smart city technology for sustainable and efficient cities.
Pure Storage Launches Pure Protect DRaaS To Simplify Disaster Recovery
The Futurum Group’s Krista Macomber analyzes Pure Storage’s Pure Protect DRaaS, a consumption-based DRaaS solution that replicates on-premises VMware vSphere VMs to the public cloud for fast recovery from cyberattacks and other disruptions.
Intel EVP Sandra Rivera Has Been Named as the CEO for the New Business, Which Is Set To Start Under Her Leadership on January 1, 2024
Todd R. Weiss, Senior Analyst with The Futurum Group, shares his insights as Intel’s FPGA unit is becoming a separate business to drive FPGA growth around the world. The FPGA market is searing hot as companies build more FPGAs to serve device makers.
Midmarket Customers to Benefit from Integrated Generative AI Functionality Without the Need for Prompt Engineering
Keith Kirkpatrick, Research Director at The Futurum Group, covers SugarCRM’s generative AI announcements and highlights the company’s five-layer approach to deploying the technology responsibly and effectively.
Ericsson Is Committed To Advancing the Network Platform, Redefining How CSPs Capture Value With Its Vonage CPaaS Proposition Playing a Key Role
The Futurum Group’s Ron Westfall assesses Ericsson’s commitment to make networks fully programmable and available worldwide by broadening the benefits of API-driven mobile and digital innovation, especially through its Vonage CPaaS solution.
CTERA Fusion Provides Unified Block and File Services to the CTERA Enterprise File Services Platform
Mitch Lewis, Research Associate at The Futurum Group, shares his insights on CTERA’s announcement of the CTERA Fusion unified object and file storage capability.