Insight Type: News

Voice Agent Latency: Why Milliseconds Matter for Enterprise AI Adoption
June 24, 2026

Voice Agent Latency: Why Milliseconds Matter for Enterprise AI Adoption

ElevenLabs reveals that voice agent latency impacts enterprise AI adoption. With 56% of organizations prioritizing AI-driven customer experience, optimizing response times becomes a key business differentiator....
Epicor Indago Warehouse Management
June 23, 2026

Can Epicor’s Indago-Karmak Integration Redefine Heavy-Duty Dealership Efficiency?

Epicor's Indago Warehouse Management System earns certified integration with Karmak Fusion, delivering real-time inventory visibility and operational accuracy improvements for heavy-duty truck dealerships....
Can Zoom's Agent Architect Redefine the AI Agent Lifecycle for Enterprise CX
June 22, 2026

Can Zoom’s Agent Architect Redefine the AI Agent Lifecycle for Enterprise CX?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Zoom's Agent Architect and Performance Suite transform enterprise AI creation, deployment, and optimization with outcome-based pricing and...
AMD and Rackspace
June 22, 2026

Can AMD and Rackspace Scale Sovereign AI Inference?

Brendan Burke, Research Director at Futurum, examines AMD and Rackspace's agreement to deploy 30 MW of AI compute capacity that establishes governed enterprise infrastructure for regulated production workloads....
Will the First Wave of Synopsys Multiphysics Fusion Start the Next Wave of AI Chip Designs?
June 22, 2026

Will the First Wave of Synopsys Multiphysics Fusion Start the Next Wave of AI Chip Designs?

Brendan Burke, Research Director at Futurum, outlines how Synopsys Multiphysics Fusion integrates Ansys signoff engines with EDA tools, enabling up to 10x faster design closure and challenging Cadence competition....
Will QuEra's Neutral Atoms Deliver Fault-Tolerant Quantum on AWS by 2028?
June 22, 2026

Will QuEra’s Neutral Atoms Deliver Fault-Tolerant Quantum on AWS by 2028?

Brendan Burke, Research Director at Futurum, explores how QuEra's neutral atom Libra system will deliver fault-tolerant quantum computing on Amazon Braket by 2028, potentially offering a more cost-effective path than...
Can IBM and ServiceNow Finally Make Legacy Systems AI-Ready?
June 22, 2026

Can IBM and ServiceNow Finally Make Legacy Systems AI-Ready?

Keith Kirkpatrick, Research Director at The Futurum Group, examines how IBM and ServiceNow are combining modernization, data governance, and autonomous operations capabilities to help enterprises unlock legacy systems for AI...
Can Databricks’ Security Upgrades Finally Unify AI Innovation and Compliance at Scale?
June 19, 2026

Can Databricks’ Security Upgrades Finally Unify AI Innovation and Compliance at Scale?

Databricks announces Automatic Identity Management for Entra ID and Okta, removing compliance bottlenecks for regulated industries. New security enhancements enable zero-trust access across all major clouds....
Will PyTorch Certification Reset the AI Talent Benchmark for Enterprises?
June 19, 2026

Will PyTorch Certification Reset the AI Talent Benchmark for Enterprises?

The PyTorch Foundation and Linux Foundation Education launch PyTorch Certification (PTCA) for AI practitioners, establishing a standardized skills benchmark that could reshape how enterprises assess, hire, and upskill talent in...
Slackbot's MCP Client Aims to End App Fragmentation, But Can Slack Outmaneuver Microsoft Teams?
June 18, 2026

Slackbot’s MCP Client Aims to End App Fragmentation, But Can Slack Outmaneuver Microsoft Teams?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, examines how Slackbot's MCP Client aims to consolidate fragmented software stacks by integrating 20+ partner applications into...
Adobe's Creative Agent Expansion Raises the Bar for AI-Powered Creative Work
June 18, 2026

Adobe’s Creative Agent Expansion Raises the Bar for AI-Powered Creative Work

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Adobe's Creative Agent expansion shows enterprise shift toward agentic AI, with 51% of organizations using AI for...
Can Glean's Financial Services Push Make AI Assistants a Compliance Asset, Not a Risk?
June 18, 2026

Can Glean’s Financial Services Push Make AI Assistants a Compliance Asset, Not a Risk?

Glean's Financial Services expansion positions its AI Assistant as a compliance-first solution for regulated industries, tackling reliability and privacy concerns while competing against Microsoft and Google in enterprise AI deployment....

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

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And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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