Insight Type: News

integrated AI
June 1, 2026

Are Mid-Market AI Budgets Doomed to Complexity Tax, Or Is a Simpler Path Emerging?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Mid-market companies lose 25% of AI budgets to complexity, making integrated solutions and workflow-ready platforms essential for...
Microsoft 365 Copilot's Redesign
June 1, 2026

Microsoft 365 Copilot’s Redesign Raises the Bar for Embedded Enterprise AI

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, analyzes how Microsoft 365 Copilot's major redesign transforms embedded enterprise AI with unified entry points, context-aware intelligence,...
Content Orchestration
June 1, 2026

Salesforce Bets on Contentful to Make Agentic AI and Content Orchestration Table Stakes

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, examines how Salesforce's acquisition of Contentful integrates AI-powered content orchestration into enterprise platforms, intensifying competitive pressure....
Zia Agents
June 1, 2026

Can Bigin’s AI Agents Redefine CRM Automation for Small Businesses?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Bigin's Zia Agents democratize advanced AI automation for small businesses, enabling teams to automate repetitive tasks and...
Samsung Foundry
June 1, 2026

Samsung’s 2nm Advance Draws on EDA Innovation from Cadence, Siemens, and Synopsys

Brendan Burke, Research Director at Futurum, analyzes how Synopsys, Cadence, and Siemens simultaneously announced expanded certified design flows and AI-driven capabilities on Samsung Foundry's 2nm process....
Anthropic’s Milan Office Signals a New Phase of Responsible AI Adoption in Italy
May 31, 2026

Anthropic’s Milan Office Signals a New Phase of Responsible AI Adoption in Italy

Anthropic's new Milan office signals Italy's growing role in responsible AI adoption, with partnerships across leading enterprises and cultural institutions driving ethical, industry-specific AI deployment across Europe....
Databricks Lakebase Database Branching Promises to End Developer Bottlenecks
May 31, 2026

Databricks Lakebase Database Branching Promises to End Developer Bottlenecks

Databricks launches copy-on-write database branching in Lakehouse, enabling developers to instantly create production-scale branches at negligible cost, eliminating long-standing productivity bottlenecks....
Can Enterprise AI Agents Deliver Value Without Breaking Governance and Trust?
May 30, 2026

Can Enterprise AI Agents Deliver Value Without Breaking Governance and Trust?

Enterprise leaders are scaling agentic AI, but 55% struggle with reliability and hallucination management. Futurum's research reveals five governance practices separating successful deployments from risky ones....
Anthropic's $65B Raise: Can Claude's Enterprise Surge Justify a $965B Valuation?
May 30, 2026

Anthropic’s $65B Raise: Can Claude’s Enterprise Surge Justify a $965B Valuation?

Anthropic's $965B valuation, driven by Claude's enterprise success and $47B revenue run rate, faces scrutiny over sustainability amid rising competition and tightening AI budgets....
AI Platform
May 29, 2026

SugarAI’s Rebrand Raises the Stakes in AI-Powered CRM, But Can It Deliver Actionable Intelligence?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, SugarAI's rebrand as an AI platform seeks to differentiate it from Salesforce and Microsoft through actionable intelligence...
Genesys' WhatsApp Integration
May 29, 2026

Is Genesys’ WhatsApp Integration the New Standard for Omnichannel Customer Engagement?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Genesys' WhatsApp integration escalates omnichannel competition, pressuring rivals like Salesforce and NICE to accelerate GenAI capabilities....
Does Sophos' Agentic SOC Data Change the MDR Conversation
May 29, 2026

Does Sophos’ Agentic SOC Data Change the MDR Conversation?

Fernando Montenegro, VP at Futurum, analyzes Sophos' agentic SOC production data, examining what the 89-second response time and 52% AI resolution rate mean for the MDR market and Sophos' platform...

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

Newsletter Sign-up Form

Get important insights straight to your inbox, receive first looks at eBooks, exclusive event invitations, custom content, and more. We promise not to spam you or sell your name to anyone. You can always unsubscribe at any time.

All fields are required






Thank you, we received your request, a member of our team will be in contact with you.