Insight Type: Industry News

December 6, 2021

Genesys Raises $580 Million in Funding at $21 Billion Valuation

December 6, 2021

CX Outsourcing Firm Majorel Enters Croatia and Agrees to Acquire Turkish CX Provider Mayen

December 6, 2021

Training, Safety, Communication, and Flexibility Are Major EX Issues Facing the Travel & Hospitality Industry

December 6, 2021

French CX firm Quadient Raises Money to Meet Maturing Loan Obligations

December 6, 2021

THUNDERHEAD RANKED IN THE 2021 DELOITTE TECHNOLOGY FAST 50

December 6, 2021

Braze to Report Third Quarter Fiscal 2022 Results

December 6, 2021

HubSpot Invests $7.5 Million in Support of Minority Depository Institutions to Foster Economic Opportunities for Black Businesses, Families, and Communities

December 6, 2021

NICE Robotic Process Automation Recognized as a Leader in SPARK Matrix™ 2021

December 6, 2021

Kudos® Accelerates Market Dominance in Employee Recognition with Announcement of Growth Equity Investment by CBGF

December 3, 2021

Twilio Executive to Participate in Upcoming Investor Event

December 3, 2021

Keap’s Partnership Program Earns Top Award for Best Partner Experience

December 3, 2021

Quadient selects BlueRush as Global Technology Partner

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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