Insight Type: Industry News

December 8, 2021

80% of Patients Prefer to Use Digital Communication to Interact with Healthcare Providers and Brands

December 8, 2021

HIGHER OAK JOINS THE ALIDA PARTNER NETWORK TO STRENGTHEN CUSTOMER EXPERIENCES IN EUROPE

December 8, 2021

Lytics Unlocks the Power of the Data Warehouse for Ad Targeting with Cloud Connect

December 8, 2021

Reltio Positioned as a ‘Challenger’ in 2021 Gartner® Magic Quadrant™ for Master Data Management

December 7, 2021

Internal Dysfunction and Siloed Deployments Hinder Enterprise Search, Despite Increased Investment, Coveo Research Finds

December 7, 2021

Technology Incubator Atomic Labs by Contentsquare Celebrates One Year Anniversary; Supports 5 New Startups

December 7, 2021

3CLogic Selected to Provide Voice and SMS Services for Nissan’s HR Service Center

December 7, 2021

Digital Transformation will be the Most Valuable Business Investment for 2022

December 7, 2021

Sitel Group® Named as a ‘Company of the Year’ in BIG Awards for Business

December 7, 2021

Ford Launches VIIZR, a Technology Built on Salesforce to Help Small Businesses and Tradespeople Thrive

December 7, 2021

AI Startup Forethought and Mila Announce Partnership to Advance AI for Customer Experience

December 7, 2021

Low visibility and poor customer experience top the worries of customer onboarding teams

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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