Insight Type: Industry News

January 27, 2022

New Digital Skills Index from Salesforce Reveals 76% of Global Workers Say They Are Unequipped for the Future of Work

January 27, 2022

Qualtrics Caps Off Record Year as Top Global Organizations Choose to Expand with the Experience Management Leader

January 27, 2022

Delek Convenience Stores Using Technology Powered by Mashgin and Stuzo to Drive Growth and Provide Personalized Customer Experience

January 27, 2022

Mergers: Commission clears acquisition of Kustomer by Meta (formerly Facebook), subject to conditions

January 27, 2022

Zendesk Files Investor Presentation Detailing Compelling Strategic Rationale and Financial Benefits of Proposed Acquisition of Momentive

January 27, 2022

Paid Social Soars 25% in Q4 According to New Emplifi Report

January 27, 2022

Birdeye Chosen by Zoom as Customer Experience Platform for Customer Insights

January 27, 2022

IGNITETECH EXPANDS CX SOFTWARE PORTFOLIO WITH ACQUISITION OF BRYTERCX ASSETS

January 27, 2022

Brands Must Rethink Customer Data Strategies as Website Cookies Are Retired

January 27, 2022

The Customer Experience Market Ecosystem is Being Transformed by a High Level of Consolidation and Investment Activity

January 26, 2022

Qualtrics Announces Record Fourth Quarter and Full Year 2021 Financial Results

January 26, 2022

Qualtrics Appoints Two New Board Members

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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