Insight Type: Industry News

February 2, 2022

Yext Drives Personalization with AI-Powered Search Solutions for Healthcare Providers and Facilities

February 2, 2022

Acxiom Partners with Treasure Data to Future-Proof Cookieless Prospect Marketing

February 2, 2022

From Customer Experience to Citizen Experience: Global Havas Study Uncovers Shift in Demand

February 2, 2022

Five9 Announces Brand Ambassador Partnership with Rising Star, Professional Golfer Max Homa

February 2, 2022

The Race Equ(al)ity Index Partners with Medallia to Help Companies Understand and Benchmark Racial Equity Efforts

February 2, 2022

WorkForce Software Defines the Future of Labor Forecasting and Employee Experience to Meet the Needs of a More Powerful Workforce

February 2, 2022

Zipline and Medallia Partner To Give Field Teams Immediate Access to Data Necessary to Provide The Best Customer Experiences

February 2, 2022

From Boomers to Gen Z, All Generations Agree a Negative Customer Experience is Worse Than A Bad Product

February 1, 2022

Point of no return: 89% of consumers identify returns as priority for ecommerce retailers

February 1, 2022

Yext Becomes First Federated AI Search Integration in the Freshworks Marketplace

February 1, 2022

Netcracker Extends Strategic Relationship With T-Mobile, America’s 5G Leader

February 1, 2022

Content Guru and FourNet Join Forces In New Partnership

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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