Insight Type: Industry News

February 3, 2022

Nextiva and Five9 Partnership Gains Momentum Driven by Strong Demand to Connect Customer Touch Points

February 3, 2022

Momentive Files Investor Presentation Outlining Significant Opportunities for Accelerated Growth and Value Creation through Combination with Zendesk

February 3, 2022

Phenom Acquires Employee Experience Innovator Tandemploy

February 2, 2022

Managing Surges in CX Inquiry Demand

February 2, 2022

86 Percent of Consumers Will Leave a Brand They Trusted After Only Two Poor Customer Experiences

February 2, 2022

National Australia Bank (NAB) Selects Khoros to Accelerate Its Digital Transformation and Realise Its Messaging Vision

February 2, 2022

RudderStack Raises $56 Million Series B to Enable Companies to Build Their Customer Data Stack

February 2, 2022

Compass Group Canada and Foodback Announce Exclusive Partnership to Revolutionize Customer Experience

February 2, 2022

Nexcess Announces Integration with HubSpot to Accelerate Online Growth for Small Businesses

February 2, 2022

Effective Leadership Path to Hybrid Work Culture: Detailed Analysis Report by Vantage Circle

February 2, 2022

New Research Shows How Much Fake Reviews Damage Consumer Trust in Google, Amazon and Facebook

February 2, 2022

Unifonic Launches Rebrand at LEAP 2022

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

Newsletter Sign-up Form

Get important insights straight to your inbox, receive first looks at eBooks, exclusive event invitations, custom content, and more. We promise not to spam you or sell your name to anyone. You can always unsubscribe at any time.

All fields are required






Thank you, we received your request, a member of our team will be in contact with you.