Insight Type: Industry News

August 3, 2021

AnyRoad Brings First-Party Data Collection to Field Marketing with AnyRoad Live

August 2, 2021

CX Investment and M&A Activity in the News

August 2, 2021

NICE CXone Powers Faster and Smarter Self-Service and Better Prepared Agents with New Digital-Centric AI Innovations

July 30, 2021

Manufacturing & Industrial: Using MaaS Platforms to Improve CX

July 30, 2021

MoEngage Raises $32.5M for Its Customer Engagement Platform on the Back of Surging Growth Worldwide

July 30, 2021

CX for Streaming Services

July 29, 2021

Keeping Citizens Informed and Engaged via Technology

July 29, 2021

Omnichannel Approach to Delivering Personalized CX is a Key Factor in CX Market Growth, According to Dash Research Forecast

July 29, 2021

SAS charts path to IPO-readiness

July 29, 2021

Culture Amp raises $100M in Series F funding round

July 29, 2021

Qualtrics Announces Definitive Agreement to Acquire Clarabridge

July 29, 2021

Forsta and Watermelon Announce Partnership

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

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And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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