Insight Type: Industry News

November 3, 2021

DP Brightful Joins Qualtrics as President, Worldwide Field Operations

November 3, 2021

Verint Wins 2021 CUSTOMER Product of the Year and CRM Excellence Awards

November 3, 2021

Treasure Data Raises $234 Million Led by SoftBank Corp., Accelerating Growth and Beyond Marketing Vision

November 3, 2021

TTEC EMEA Wins an Award at the Global Sourcing Association (GSA) Professional Awards 2021

November 3, 2021

Infutor Partners with HealthWise Data to Extend Health & Wellness Propensities to Total Consumer Insights

November 3, 2021

Officium Labs Recognized for Best Customer Experience Strategy

November 3, 2021

LivePerson Announces Third Quarter 2021 Financial Results

November 2, 2021

Alida Appoints Nicolas Darveau-Garneau to Board of Directors

November 2, 2021

Papa Murphy’s launches customer experience management partnership with SMG

November 2, 2021

CallMiner Advances Industry-Leading Conversation Analytics Platform to Drive Insights and Innovation Across More Types of Customer Interactions

November 2, 2021

Globe Telecom expands strategic collaboration with Amdocs to provide enhanced digital experience for mobile and fixed-line customers

November 2, 2021

New Data Reveals the Top Digital Pain Points Shoppers Experience on Black Friday and Cyber Monday

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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