Insight Type: Industry News

November 16, 2021

Braze Announces Pricing of Initial Public Offering

November 16, 2021

Frost & Sullivan Profiles Bright Pattern as a Top Vendor in Latest Contact Center Software Report

November 16, 2021

OpenText Empowers Companies to Be Digital at OpenText World

November 16, 2021

Vantage Circle & Motivaluate Consulting Partners to Drive Better Employee Experience in the GCC

November 16, 2021

USERTESTING ANNOUNCES PRICING OF INITIAL PUBLIC OFFERING

November 16, 2021

Afiniti and Genesys Announce Native Integration of Afiniti Enterprise Behavioral Pairing Within Genesys Multicloud CX

November 16, 2021

Glassbox Reports Q3 Financials: $40M in ARR, 186% Increase in Net New ARR and Non-GAAP Revenues of $27.7M for The First 9 Months of 2021

November 16, 2021

TELUS International’s Vanessa Kanu Named CFO Of The Year By The Ottawa Board Of Trade And Ottawa Business Journal

November 16, 2021

B2B Personalization for CX Vendors

November 16, 2021

Equancy joins leading European agencies choosing Momentive to advance client customer experience programs with GetFeedback

November 15, 2021

Informatica To Report Third Quarter 2021 Financial Results on November 30, 2021

November 15, 2021

Google Cloud and Genesys Enable Organizations to Better Connect Customer Experiences

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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