Insight Type: Industry News

November 17, 2021

Optimizely Survey: Global Businesses Look to Become More Adaptive in 2022 Amid Heightened Digital Experience Expectations

November 17, 2021

Treasure Data Unveils End-to-End Governance, Security and Privacy Foundation

November 17, 2021

Tealium Appoints Adrianne Court to Chief Human Resources Officer

November 17, 2021

The Freshworks Developer Community Builds New Applications That Enhance Customer and Employee Delight

November 17, 2021

Doxim Celebrates Ranking Among the Fastest-Growing Companies in North America on the 2021 Technology Fast 500™

November 17, 2021

Blueshift Ranked Among Fastest-Growing Companies in North America on the Deloitte Technology Fast 500™ for Second Straight Year

November 17, 2021

Verint Introduces New Market-Leading AI Innovation to Further Expand Real-time Agent Assist Capabilities

November 17, 2021

Content Guru Announces New Partnership With Bechtle AG

November 17, 2021

Sitel Group® Named Leader in 2021 ISG Provider Lens™ Contact Center – Customer Experience Services Quadrant and Archetype Reports

November 17, 2021

Zeta Partners with Snowflake to Announce New Suite of Joint Offerings Accelerating Enterprise Adoption of Data-Driven Marketing

November 17, 2021

Agillic introduces best in class personalised, real-time customer service experience with Zendesk integration

November 17, 2021

Terminus Launches New Integration to Accelerate Account Targeting Across Partnership Channels

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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