Insight Type: Industry News

November 18, 2021

Khoros Celebrates 20 Years of Digital Customer Engagement

November 18, 2021

Furniture Retailer Lovesac joins BlueConic at Adweek Commerce Week to discuss effectively using first-party data for cross-channel engagement

November 18, 2021

IntelePeer Launches Atmosphere Marketplace Offering Low-Code and No-Code Communication Apps – An Industry First

November 18, 2021

Energage Augments Employer Branding with Powerful Storytelling to Help Users Attract Employees and Customers

November 18, 2021

Bad CX Accounts for $4.7 Trillion in Global Consumer At-Risk Sales

November 18, 2021

Gartner Survey Shows 64% of Customer Service and Support Leaders Will Focus on Business Growth in 2022

November 18, 2021

Pendo Names New Chief Product Officer, Surpasses 800 Employees in Latest Quarter of Fast Growth

November 18, 2021

Gainsight PX Wins Coveted Proddy Award for Best User Adoption Solution

November 18, 2021

Judo Raises $3M in Seed Funding to Accelerate Growth

November 18, 2021

Chargify Joins the HubSpot App Marketplace

November 18, 2021

Accenture to Acquire Tambourine to Strengthen its World-Class Commerce Transformation Capabilities in Japan

November 18, 2021

STUDY: 67% of Consumers Trust ‘Local Businesses’ More than Internet-Only Brands

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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