Insight Type: Industry News

December 1, 2021

Salesforce Data Reveals Record High $62 Billion in U.S. 2021 Cyber Week Digital Sales

December 1, 2021

D4t4 Solutions Updates Celebrus Customer Data Platform with API Connector and Visibility Detection 2.0

December 1, 2021

Optimizely to Acquire Welcome to Help Marketers Drive Customer Experience Outcomes

December 1, 2021

Outrigger Hospitality Group Invests in the Marriage of Technology and Travel

December 1, 2021

Best in Asia, TPIsoftware Honored With Gold Award for CX Vendor Excellence in Singapore

December 1, 2021

Pega Introduces New AI-Powered Capability to Usher in the Next Generation of Omnichannel Marketing

December 1, 2021

Treasure Data’s CDP for Service Now Available on Genesys AppFoundry

December 1, 2021

Customer Success Platform Totango Continues to Lead in Industry With Hyper-Growth Trajectory in 2021

December 1, 2021

Clarivate Successfully Completes Acquisition of ProQuest

December 1, 2021

Clarivate Announces Change in Executive Leadership

December 1, 2021

Imperative Launches Solution that Enables Executives to Actively Measure and Improve Employee Engagement and Productivity

December 1, 2021

Gartner Predicts That By 2026, 75% of Customers Will Call Customer Service and Support Due to Loneliness

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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