Insight Type: Enterprising Insights

Enterprising Insights, Episode 17: Embedding AI into Workflows to Improve Efficiencies
March 21, 2024

Enterprising Insights, Episode 17: Embedding AI into Workflows to Improve Efficiencies

Keith Kirkpatrick, Research Director at The Futurum Group, discusses the use of generative AI to improve efficiency within the flow of work, focusing on apps within the healthcare space....
Enterprising Insights, Episode 16: Mid-Market SaaS Applications
March 14, 2024

Enterprising Insights, Episode 16: Mid-Market SaaS Applications

Keith Kirkpatrick, Research Director at The Futurum Group, discusses the opportunity for SaaS vendors in the mid-market, covering the differences in the buying criteria and product demands between buying types,...
Enterprising Insights: Deploying AI Responsibly to Offer Relevant and Timely Personalization
March 12, 2024

Enterprising Insights: Deploying AI Responsibly to Offer Relevant and Timely Personalization

Keith Kirkpatrick, Research Director at The Futurum Group, speaks with Kathryn Murphy, Senior VP, Product & Design with Twilio, about CX, personalization, and AI, and how it can also be...
Enterprising Insight, Episode 15: Text-to-Image Generation for Enterprises
March 8, 2024

Enterprising Insight, Episode 15: Text-to-Image Generation for Enterprises

Keith Kirkpatrick, Research Director at The Futurum Group, covers the benefits and challenges of using text-to-image tools within the enterprise, and discusses the need for strong and accurate model guardrails...
Enterprising Insights, Episode 14: Leveraging Software to Balance Product Demand and CX
February 29, 2024

Enterprising Insights, Episode 14: Leveraging Software to Balance Product Demand and CX

Keith Kirkpatrick, Research Director at The Futurum Group, covers the challenge of balancing product demand against providing an excellent CX, and discusses how enterprise software, data, and fees can offer...
Enterprising Insights: Episode 13 – Field Service Applications
February 23, 2024

Enterprising Insights: Episode 13 – Field Service Applications

Keith Kirkpatrick, Research Director, Enterprise Applications, at The Futurum Group, discusses the common challenges faced by field service workers, provides an overview of the market for field service applications, and...
Enterprising Insights: Episode 12 – Zoho Day 2024 Recap
February 15, 2024

Enterprising Insights: Episode 12 – Zoho Day 2024 Recap

Keith Kirkpatrick, Research Director, Enterprise Applications, at The Futurum Group, provides a recap of Zoho Day 2024, the SaaS company’s analyst meeting, discussing key highlights and key takeaways from the...
Enterprising Insights: Episode 11 – Earnings Season and Enterprise Application Usability
February 8, 2024

Enterprising Insights: Episode 11 – Earnings Season and Enterprise Application Usability

Keith Kirkpatrick, Research Director, Enterprise Applications, at The Futurum Group, discusses several key enterprise application insights from earnings season, and also discusses the issue of enterprise application usability....
Enterprising Insights: Episode 10 – Cisco’s Data Privacy Benchmark Study
February 1, 2024

Enterprising Insights: Episode 10 – Cisco’s Data Privacy Benchmark Study

Keith Kirkpatrick, Research Director, Enterprise Applications, at The Futurum Group, discusses several key insights from Cisco’s 2024 Data Privacy Survey, and provides his recommendations to enterprise organizations based on the...
Enterprising Insights: Episode 9 – NRF Wrap-up and Insights
January 25, 2024

Enterprising Insights: Episode 9 – NRF Wrap-up and Insights

Keith Kirkpatrick, Research Director, Enterprise Applications, at The Futurum Group, discusses the highlights from the National Retail Federation’s 2024 Big Show, and discusses the challenges retailers and vendors will face...
Enterprising Insights: Episode 8 – Predictions for 2024 in the Enterprise Software Market
January 17, 2024

Enterprising Insights: Episode 8 – Predictions for 2024 in the Enterprise Software Market

In this episode of Enterprising Insights, Futurum Group Research Director Keith Kirkpatrick discusses six predictions for the enterprise SaaS market, and how they will impact vendors and customers....
Year in Review: Assessing the Developments in SaaS, CX, and Collaboration in 2023 - Enterprising Insights, Episode 7
December 21, 2023

Year in Review: Assessing the Developments in SaaS, CX, and Collaboration in 2023 – Enterprising Insights, Episode 7

In this episode of Enterprising Insights, The Futurum Group Research Director Keith Kirkpatrick is joined by Craig Durr, Research Director, Collaboration, and Sherril Hanson, Principal Analyst, CX, to discuss industry...

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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