Company: Smartsheet

Smart Assist
June 12, 2026

Smartsheet Bets Big on Open AI Integration, Can It Win the Enterprise Platform War?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, examines how Smartsheet's Smart Assist integration strategy with multiple AI vendors positions the platform as a central...
Enterprise Plan Manager
May 1, 2026

Will Smartsheet’s Contributor Seat Rewrite the Rules for Enterprise Collaboration Value?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Smartsheet's Enterprise Plan Manager and Contributor seats challenge legacy pricing and accelerate vendor switching in enterprise collaboration....
CIO Take Smartsheet's Intelligent Work Management as a Strategic Execution Platform
December 22, 2025

CIO Take: Smartsheet’s Intelligent Work Management as a Strategic Execution Platform

Dion Hinchcliffe analyzes Smartsheet’s Intelligent Work Management announcements from a CIO lens—what’s real about agentic AI for execution at scale, what’s risky, and what to validate before standardizing....
Smartsheet Enhances Enterprise Scability, Automation, Security
April 16, 2025

Will Smartsheet’s Product Investments Address Work Management Challenges?

Keith Kirkpatrick, Research Director at The Futurum Group, examines Smartsheet’s enterprise enhancements in automation, scalability, and security and its positioning against Microsoft, Asana, and Monday.com....
Unlocking the Total Economic Value of Smartsheet
April 9, 2025

Unlocking the Total Economic Value of Smartsheet

In our latest report, Unlocking the Total Economic Value of Smartsheet, completed in partnership with Smartsheet, The Futurum Group quantifies the platform’s financial and operational impact, revealing how Smartsheet helps...
Smartsheet Customer Success: Efficiency and Visibility Gains
March 28, 2025

Smartsheet Supports Efficiency and Visibility Gains Across Enterprise Operations

Keith Kirkpatrick, Research Director at The Futurum Group, shares insights into how enterprise clients use Smartsheet to improve execution speed, reporting visibility, and operational efficiency across distributed project teams....
Blackstone and Vista Complete $8.4 Billion Smartsheet Takeover: What’s Next?
January 29, 2025

Blackstone and Vista Complete $8.4 Billion Smartsheet Takeover: What’s Next?

Keith Kirkpatrick, Research Director at The Futurum Group, analyses the $8.4 billion Smartsheet acquisition, highlighting the potential for AI-driven innovation, global expansion, and enhanced enterprise work management solutions....
Smartsheet’s 2024 Product Design: Elevating UX Experience
January 21, 2025

Smartsheet’s 2024 Product Design: Elevating UX to Meet Modern Business Needs

Keith Kirkpatrick, Research Director at The Futurum Group, shares insights into Smartsheet’s 2024 Product Experience Direction, highlighting its modern design system, scalable workflows, and transformative updates that position it as...
Smartsheet’s Q3 FY2025 Earnings: Strong Financials and Strategic Milestones
December 9, 2024

Smartsheet’s Q3 FY2025 Earnings: Strong Financials and Strategic Milestones

Keith Kirkpatrick, Research Director at The Futurum Group, explores Smartsheet’s Q3 FY2025 results, focusing on its 17% revenue growth, customer retention strategies, and the $8.4B acquisition by Blackstone and Vista...
Smartsheet’s Collections to Improve Workspace Collaboration and Security
December 6, 2024

Smartsheet’s Collections to Improve Workspace Collaboration and Security

Keith Kirkpatrick, Research Director at The Futurum Group, discusses Smartsheet’s collections feature and curated content sharing, improved workspace collaboration, and enhanced security, which aim to improve the work management platform....
Too Much AI, Not Enough Chips! Plus Amazon AI and Smartsheet - Six Five Webcast Infrastructure Matters
October 23, 2024

Too Much AI, Not Enough Chips! Plus Amazon AI and Smartsheet – Six Five Webcast Infrastructure Matters

On this episode of the Six Five Podcast - Infrastructure Matters, hosts Camberley Bates, Dion Hinchcliffe, and Keith Townsend unpack the latest in AI and semiconductor debates, revealing insights from...
Everything You Need to Know About AWS' New Q Connector with Smartsheet - Six Five Media
October 23, 2024

Everything You Need to Know About AWS’ New Q Connector with Smartsheet – Six Five Media

JB Brown, VP of Engineering at Smartsheet, joins Keith Townsend to share his insights on the newly launched connector for Amazon Q Business and its potential to drive AI-powered decision-making...

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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