Category: Intelligent Devices

May 11, 2022

Salesforce to Acquire Troops.ai According to New Signed Agreement

Futurum's Daniel Newman responds do the news that Salesforce will acquire Troops.ai according to new signed definitive agreement. Troops.ai is a leading provider of a revenue communications solution used to...
May 10, 2022

Kyndryl and Red Hat Announce Partnership to Advance IT Automation for Multicloud Infrastructure

Futurum analyst Steven Dickens provides his take on the recently announced partnership between Kyndryl and Red Hat. As hybrid cloud deployments start to happen at scale Global System Integrators are...
Senior citizen customer experience
May 9, 2022

Providing Better CX for Seniors

May 5, 2022

Qualcomm Snapdragon SoCs to Power Volkswagen’s CARIAD Software Platform to Provide In-Vehicle Assisted and Automated Driving Functions Up to Level 4 by the Mid-2020s

Futurum analyst Todd R. Weiss explores Qualcomm’s announcement that Qualcomm Snapdragon SoCs will power Volkswagen’s CARIAD software platform in the future to provide in-vehicle assisted and automated driving functions up...
May 4, 2022

Oracle Industry Lab Opens as Incubator for Innovative, Immersive Technology Solutions

Futurum’s principal analyst Shelly Kramer covers the opening of Oracle Industry Lab with emphasis on Oracle’s cutting-edge technology partners and the innovative potential of immersive technology solutions for sustainability and...
May 4, 2022

The Changing Face of Automation in the Financial Services Industry — What’s Now, What’s Next – Futurum Tech Webcast Interview Series

In this episode of the Futurum Tech Webcast, Interview Series, Futurum principal analyst Shelly Kramer sits down with Frank Wu, an Automation Strategist for Red Hat’s Global Financial Services division,...
May 4, 2022

Automation Platforms: Driving Frictionless IT Service Delivery in Financial Services

In A Deep Dive on Edge+Topologies — created in collaboration with Red Hat — we examine topology for edge deployments and how Red Hat’s approach to edge computing can help...
May 4, 2022

HPE RAN Automation Takes Aim at CSP RAN Automation and Multi-vendor Management Challenges

Ron Westfall and Shelly Kramer assess the HPE Automation solution aimed at providing multi-vendor management and automation for any RAN and help CSPs increase operational efficiency and accelerate deployment....
May 2, 2022

Salesforce Flow Automation Suite Expands with Addition of Impressive New Features

Futurum’s principal analyst Shelly Kramer explores recently announced additions to Salesforce Flow and the significance of their impact on workflow automation, worker empowerment, and customer experience....
April 29, 2022

Five9 Q1 Revenue Rises to $182.8M, a 33% Increase YoY, Setting Another New Five9 Revenue Record as the Contact Center Services Vendor Sees Continued Growth

Futurum analysts Todd R. Weiss and Shelly Kramer examine the latest Five9 Q1 revenue numbers, which saw revenue rise by 33 percent to $182.8 million from $137.9 million a year...
April 29, 2022

Amazon Web Services Re-Awarded $10 Billion ‘Wild and Stormy’ NSA Contract After Microsoft Dispute

Futurum principal analyst Shelly Kramer reacts to Amazon Web Services being re-awarded a $10 Billion contract from the National Security Agency — despite contestation by Microsoft — with insight into...
April 29, 2022

Meta and Ray-Ban Stories Announce Smart Glasses Rolling Out in New Markets and New Colors

Futurum analysts Shelly Kramer and Michael Diamond explore the announcement by Meta and Ray-Ban Stories that Ray-Ban smart glasses are rolling out in new markets, with new color offerings, and...

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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