Category: Enterprise Software & Digital Workflows

State of AI Adoption with Dell Technologies - Six Five - On the Road
April 10, 2024

State of AI Adoption with Dell Technologies – Six Five – On the Road

Kyle Dufresne and Ihab Tarazi from Dell Technologies share their insights on the current state and future of AI adoption, outlining the pivotal role Dell plays in enabling and accelerating...
Cisco-Led Consortium Addressing AI's Impact on the Workforce
April 5, 2024

Cisco-Led Consortium Addressing AI’s Impact on the Workforce

Keith Kirkpatrick, Research Director with The Futurum Group, covers the announcement of a tech consortium led by Cisco focused on AI upskilling and reskilling the workers of today and tomorrow...
Logitech’s Leadership: Sustainability’s Role in Modern Meeting Rooms
April 5, 2024

Logitech’s Leadership: Sustainability’s Role in Modern Meeting Rooms

Craig Durr, Practice Lead, Workplace Collaboration, at The Futurum Group, analyzes Logitech's pioneering sustainability initiatives within the tech industry....
Enterprising Insights, Episode 19: Adobe Summit Wrap-Up with Robert Kramer, Moor Insights & Strategy
April 4, 2024

Enterprising Insights, Episode 19: Adobe Summit Wrap-Up with Robert Kramer, Moor Insights & Strategy

In this episode of Enterprising Insights, Keith Kirkpatrick is joined by Robert Kramer, Vice President and Principal Analyst at Moor Insights & Strategy, to discuss the announcements from Adobe Summit....
Salesforce Announces Public Beta of Einstein Copilot For Tableau
April 3, 2024

Salesforce Announces Public Beta of Einstein Copilot For Tableau

Keith Kirkpatrick, Research Director with The Futurum Group, covers the beta release of Einstein Copilot for Tableau and discusses how generative AI is helping to democratize access to and interaction...
NetSuite Announces Suite-Wide Expansion of Generative AI Capabilities
April 2, 2024

NetSuite Announces Suite-Wide Expansion of Generative AI Capabilities

Keith Kirkpatrick, Research Director with The Futurum Group, covers NetSuite’s new AI features and data connector and discusses how the company’s approach to AI and data is well suited to...
Exploring AI-Driven Customer Service Innovations with Salesforce's Ryan Nichols and AWS's Randy Hand
April 2, 2024

Exploring AI-Driven Customer Service Innovations with Salesforce’s Ryan Nichols and AWS’s Randy Hand

Ryan Nichols, CPO at Salesforce, and Randy Hand, Head of Solution Architecture BDSI/SCV at AWS join Craig Durr to share their insights on transforming customer service through their partnership. This...
Twilio Launches Unified Profiles and Agent Copilot
April 2, 2024

Twilio Launches Unified Profiles and Agent Copilot

Keith Kirkpatrick, Research Director with The Futurum Group, covers Twilio’s announcement of Unified Profiles and Agent Copilot and discusses the potential value to organizations and the potential benefit to Twilio’s...
Adobe Focuses on Productivity and Efficiency in Summit Announcements
April 2, 2024

Adobe Focuses on Productivity and Efficiency in Summit Announcements

Keith Kirkpatrick, Research Director with The Futurum Group, provides an assessment of Adobe’s Summit announcements, focusing on enhancements to Firefly, Adobe Experience Platform, and content workflows....
Red Hat, Docker Ease Developer Experience with Testcontainers Cloud
April 1, 2024

Red Hat, Docker Ease Developer Experience with Testcontainers Cloud

The Futurum Group's Paul Nashawaty, Practice Lead, and Sam Holschuh, Analyst, detail the Red Hat − Docker partnership to integrate Testcontainers Cloud with OpenShift, simplifying developer experiences while focusing on...
Microsoft Teams Rooms Innovations with Albert Kooiman at Enterprise Connect
March 29, 2024

Microsoft Teams Rooms Innovations with Albert Kooiman at Enterprise Connect

Craig Durr, Research Director at The Futurum Group, dives into the latest Microsoft Teams Rooms innovations with Albert Kooiman, exploring AI’s transformative impact on collaboration from Enterprise Connect....
Enterprising Insights, Episode 18: New AI Enhancements from Five9, Salesforce, ServiceNow, and SAP Concur
March 28, 2024

Enterprising Insights, Episode 18: New AI Enhancements from Five9, Salesforce, ServiceNow, and SAP Concur

In this episode of Enterprising Insights, The Futurum Group Enterprise Applications Research Director Keith Kirkpatrick discusses several new generative AI-focused product announcements and enhancements focused on contact centers and service...

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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