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Category: Enterprise Software & Digital Workflows

Realizing Value with Hybrid by Design at USAA - The Six Five on the Road at AWS re:Invent 2023
December 7, 2023

Realizing Value with Hybrid by Design at USAA – The Six Five on the Road at AWS re:Invent 2023

On this episode of The Six Five, hosts Daniel Newman and Patrick Moorhead welcome Varun Bijlani, Global Managing Partner, Hybrid Cloud Services Consulting at IBM and Jeff Calusinski, Senior VP...
CX Wins with NICE, Workvivo, and IBM
December 7, 2023

CX Wins with NICE, Workvivo, and IBM

Alex Gaw, Contributing Analyst at The Futurum Group, examines initiatives from CX providers NICE, Workvivo, and IBM with their respective partners Oodle Car Finance, Virgin Group, and NatWest Bank....
Amdocs Delivers a Telecom-Focused Autonomous Retail Store
December 7, 2023

Amdocs Delivers a Telecom-Focused Autonomous Retail Store

Keith Kirkpatrick, Research Director at The Futurum Group, covers Amdocs’ launch of a telco-focused retail store, highlighting how existing, non-invasive tracking technology can be used to create seamless and friction-free...
Microsoft Unveils New Copilot Features in Dynamics Business Central
December 7, 2023

Microsoft Unveils New Copilot Features in Dynamics Business Central

Keith Kirkpatrick, Research Director at The Futurum Group, covers the infusion of Copilot features into Microsoft Dynamics 365 Business Central, the company’s SMB- and mid-market-focused platform....
Growing the IBM-AWS Alliance - The Six Five on the Road at AWS re:Invent 2023
December 7, 2023

Growing the IBM-AWS Alliance – The Six Five on the Road at AWS re:Invent 2023

On this episode of The Six Five, hosts Daniel Newman and Patrick Moorhead welcome IBM’s Roger Premo, and AWS’s Deepak Singh for a conversation on how the fast-growing partnership between...
IBM Announces New Quantum Processor and IBM Quantum System Two
December 7, 2023

IBM Announces New Quantum Processor and IBM Quantum System Two

Keith Kirkpatrick, Research Director at The Futurum Group, covers IBM’s quantum computing announcements, including the Heron quantum processor, IBM System Two, the release of Qiskit 1.0 and Qiskit Patterns, and...
New Zoom Feature on Apple TV 4K Aims to Improve Meeting Accessibility
December 7, 2023

New Zoom Feature on Apple TV 4K Aims to Improve Meeting Accessibility

Craig Durr, Research Director at The Futurum Group, examines the new Zoom feature on Apple TV 4K aimed at improving the remote meeting experience....
Craig Durr
IBM Security’s Program for Service Providers & Innovative Solutions - The Six Five on the Road at AWS re:Invent 2023
December 6, 2023

IBM Security’s Program for Service Providers & Innovative Solutions – The Six Five on the Road at AWS re:Invent 2023

On this episode of The Six Five, hosts Daniel Newman and Patrick Moorhead welcome Nick Otto, Head of Global Strategic Partnerships at IBM and Justin Copie, Owner and CEO at...
Delivering Personalized Outreach via Dynamics 365 Customer Insights
December 6, 2023

Delivering Personalized Outreach via Dynamics 365 Customer Insights

In our latest Research Brief, Delivering Personalized Outreach via Dynamics 365 Customer Insights, completed in partnership with Microsoft, The Futurum Group covers demand drivers for greater personalization and discusses the...
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Enhancing Sales and Service Efficiency via Microsoft Sales Copilot
December 6, 2023

Enhancing Sales and Service Efficiency via Microsoft Sales Copilot

In our latest Research Brief, Enhancing Sales and Service Efficiency via Microsoft Sales Copilot, completed in partnership with Microsoft, The Futurum Group discusses Microsoft Sales Copilot, designed to allow the...
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New Generative AI Capabilities for Amazon Connect
December 6, 2023

New Generative AI Capabilities for Amazon Connect

Sherril Hanson, Senior Analyst at The Futurum Group, breaks down the Amazon Connect announcements at the busy AWS re:Invent event. These generative AI-supported enhancements will provide an improved customer experience...
Salesforce Q3 Earnings
December 5, 2023

Salesforce Q3 Earnings

The Six Five team discusses Salesforce Q3 Earnings....

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