Category: Enterprise Software & Digital Workflows

Zendesk Unveils Comprehensive CX and Workforce Engagement Solution
April 18, 2024

Zendesk Unveils Comprehensive CX and Workforce Engagement Solution

Keith Kirkpatrick, Research Director with The Futurum Group, covers Zendesk’s announcement of a comprehensive CX and EX offering that is powered by AI and designed to improve efficiency and productivity...
Making Markets EP51: Elastic's CEO Ash Kulkarni on Recent Earnings and the Company's Generative AI Prowess
April 17, 2024

Making Markets EP51: Elastic’s CEO Ash Kulkarni on Recent Earnings and the Company’s Generative AI Prowess

Ash Kulkarni, CEO at Elastic joins Daniel Newman to share his insights on Elastic's recent financial achievements and the company's prowess in generative AI technology. A compelling brief glimpse into...
Google Cloud Next: My Four Key Takeaways
April 16, 2024

Google Cloud Next: My Four Key Takeaways

Keith Kirkpatrick, Research Director with The Futurum Group, covers Google’s Workspace-related announcements from Google Cloud Next and discusses the impact of these enhancements on workers’ and Google’s strategy....
Microsoft Announces New Pricing for Dynamics 365 Customers
April 12, 2024

Microsoft Announces New Pricing for Dynamics 365 Customers

Keith Kirkpatrick, Research Director with The Futurum Group, covers Microsoft’s Dynamics 365 price increases and discusses the factors that may be influencing the enterprise software vendor’s pricing strategy....
Salesforce Announces Public Sector Einstein 1 for Service
April 11, 2024

Salesforce Announces Public Sector Einstein 1 for Service

Keith Kirkpatrick, Research Director with The Futurum Group, covers the announcement of Public Sector Einstein 1 for Service, which is designed to address the productivity, efficiency, and data needs of...
How Adobe is Meeting the Content Needs of the Modern Enterprise - The Six Five In the Booth
April 11, 2024

How Adobe is Meeting the Content Needs of the Modern Enterprise – The Six Five In the Booth

Ken Reisman, VP of Digital Media for Enterprise at Adobe, joins Keith Kirkpatrick to share his insights on Adobe's innovation blitz and the evolving content landscape for modern enterprises. Discover...
Oracle-Palantir Partnership
April 11, 2024

Oracle-Palantir Partnership

The Six Five team discusses Oracle-Palantir Partnership....
New Workspace Enhancements Focus on AI, Efficiency, and Usability
April 11, 2024

New Workspace Enhancements Focus on AI, Efficiency, and Usability

Keith Kirkpatrick, Research Director with The Futurum Group, covers Google’s Workspace-related announcements from Google Cloud Next and discusses the impact of these enhancements on workers and Google’s strategy....
Insights from JFrog's State of the Union Report
April 11, 2024

Insights from JFrog’s State of the Union Report

Paul Nashawaty, Practice Lead, and Sam Holschuh, Analyst, at The Futurum Group provide their insights into JFrog's annual Software Supply Chain State of the Union report for 2024, which reveals...
Review: CX Wins in March, Part 2
April 10, 2024

Review: CX Wins in March, Part 2

Alex Gaw, Contributing Analyst at The Futurum Group, undertakes a review of CX wins in March, in Part 2 of a two-part article featuring partnerships formed from March 14 until...
Review: CX Wins in March, Part 1
April 10, 2024

Review: CX Wins in March, Part 1

Alex Gaw, Contributing Analyst at The Futurum Group, undertakes a review of CX wins in March, in this Part 1 of a two-part article featuring partnerships formed from the beginning...
Enterprising Insights, Episode 20: SuiteConnect NY and Industry News
April 10, 2024

Enterprising Insights, Episode 20: SuiteConnect NY and Industry News

In this episode of Enterprising Insights, host Keith Kirkpatrick discusses the news coming out of NetSuite’s SuiteConnect NY event, focusing on new product enhancements around AI, and a new connector...

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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