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Category: Enterprise Software, & Digital Workflows

Smart Summary Released by Quantum Workplace
Sherril Hanson

Smart Summary Released by Quantum Workplace

AI-Powered Tool Turns Open-Ended Survey Responses Into Insights
Sherril Hanson, Senior Analyst at The Futurum Group shares her insights into new features in Quantum Workplace’s Engagement Platform, which are designed to provide efficiencies and insights in the processes needed to take employee feedback to action.
Pure Storage Brings Purely Block Storage to Azure_VMware Cloud
Dave Raffo

Pure Storage Brings Purely Block Storage to Azure/VMware Cloud

With Cloud Block Store, Pure Decouples Storage Software From Its Flash Arrays and Runs It Natively on Azure
Dave Raffo, Senior Analyst at The Futurum Group, looks at how Pure Storage is making Cloud Block Store available for Azure VMware Solutions. This is first block-only storage for AVS.
Verint Consumer Expectations and Usage of Digital Channels Are Rising
Sherril Hanson

Verint: Consumer Expectations and Usage of Digital Channels Are Rising

Verint’s 2023 State of Digital Customer Experience Shows Interactions, Channels, and Expectations are Rising and Companies Face Barriers in Meeting the Challenge
Sherril Hanson, Senior Analyst at The Futurum Group, breaks down Verint’s recent research conducted on digital customer experience. Interactions, channels, and expectations are rising, and companies face barriers in meeting the challenge.
Futurum Live! From the Show Floor with 21CS's Eddy Ciliendo
Steven Dickens

Futurum Live! From the Show Floor with 21CS’s Eddy Ciliendo

The Futurum Group’s Steven Dickens is joined by 21CS Vice President of Business Development, Eddy Ciliendo during the SHARE Conference in New Orleans for a conversation on Cloud Data Management, their partnership with IBM and more.
Oracle Cloud Infrastructure Joins VMware Cloud Universal Program
Steven Dickens

Oracle Cloud Infrastructure Joins VMware Cloud Universal Program

The Futurum Group's Steven Dickens shares insights on the most recent announcements from Oracle and VMware. Oracle Cloud Infrastructure (OCI) has strengthened its partnership with VMware by joining the VMware Cloud Universal program.
Groq Chooses Samsung Over TSMC and IFS
Daniel Newman

Groq Chooses Samsung Over TSMC and IFS

The Six Five Team discusses Groq's decision to do its manufacturing and to partner with Samsung over TSMC and IFS.
Zoom Revenue for Q2 Hits $1.14 Billion, Up 3.6% YoY, Beating Estimates
Craig Durr
tweiss@futurumresearch.com & Craig Durr

Zoom Revenue for Q2 Hits $1.14 Billion, Up 3.6% YoY, Beating Estimates

It Was a Solid Q2 for Zoom’s Video Conferencing, Cloud Contact Center, and Collaboration Software Products
Todd R. Weiss and Craig Durr, analysts at The Futurum Group, share their insights as video conferencing, cloud contact center, and collaboration vendor Zoom reported that its Q2 FY2024 revenue rose to $1.14 billion, up 3.6% from $1.1 billion YoY.
Salesforce Announces Field Service GPT for Field Service Workers
Keith Kirkpatrick

Salesforce Announces Field Service GPT for Field Service Workers

Generative AI Features Allow Workers to Improve Efficiency and Speed
Keith Kirkpatrick, Research Director at The Futurum Group covers Salesforce’s forthcoming Field Service GPT offering, and discusses how generative AI is a natural fit for workers who may only have access to mobile devices.
OpenText Aviator Delivers Generative AI Use Cases Beyond CX
Keith Kirkpatrick

OpenText Aviator Delivers Generative AI Use Cases Beyond CX

Comprehensive Opentext.ai Strategy Drives Efficiencies Across Front- and Back-Office Use Cases
Keith Kirkpatrick, Research Director at The Futurum Group covers the release of OpenText Aviator, the company’s generative AI product suite, and discusses how the focus on back-office use cases will benefit customers.
Keith Kirkpatrick

Voiceitt Launches Accessible and Inclusive Voice-Enabled Experience App

New App Provides Transcription, Dictation, and AI Integrations for Users With Dysarthric or Non-Standard Speech
Keith Kirkpatrick, Research Director at The Futurum Group covers Voiceitt’s launch of its new application that will allow people with speech disabilities to easily communicate with others, and the possible use cases for enterprises to consider.
Salesforce Announces Major Design Update to Slack Platform
Keith Kirkpatrick

Salesforce Announces Major Design Update to Slack Platform

New Slack User Experience Designed to Enhance Users’ Focus and Productivity
Keith Kirkpatrick, Research Director at The Futurum Group covers the launch of Slack’s major user interface redesign, and discusses why this is good for Slack and its users.
Meta and Zoom Collaborate on Meta Horizon Workrooms Meeting Avatars
Craig Durr
Craig Durr

Meta and Zoom Collaborate on Meta Horizon Workrooms Meeting Avatars

Craig Durr, Senior Analyst at The Futurum Group, examines the collaboration of Meta and Zoom to test Meta Horizon Workrooms Zoom avatars in the workplace, including a discussion of the user experience and an assessment of potential Metaverse use cases for business.
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