Category: Enterprise Software, & Digital Workflows

The Impact of Qualcomm’s Multi-Year Snapdragon 5G Modem-RF System Agreement With Apple on Both Companies and Consumers
Olivier Blanchard, Research Director at The Futurum Group, shares his insights into why the multi-year Snapdragon 5G modem-RF system agreement between Apple and Qualcomm is good news for both companies and for iPhone users.
On this episode of The Six Five Webcast, hosts Patrick Moorhead and Daniel Newman discuss Oracle and Azure, Arm’s successful public debut, Apple’s September 2023 event announcements, Salesforce Dreamforce 2023 and the latest earnings releases for Oracle and Adobe.
The Futurum Group’s Daniel Newman is joined by Qualcomm’s Nakul Duggal, SVP & GM, Automotive & Cloud Computing for a conversation on Qualcomm’s automotive business during the IAA Mobility Event in Munich, Germany.
The Futurum Group’s Daniel Newman is joined by Qualcomm’s CMO, Don McGuire at IAA Mobility in Munich, for an inside look at the Qualcomm Snapdragon concept car, their partnership ecosystem and the upcoming Snapdragon Summit.
Zoom’s AI Companion Promises To Help Individuals and Teams Improve Productivity, Collaborate Seamlessly, And Express Themselves Better Throughout the Workday
Craig Durr, Research Director at The Futurum Group, provides an in-depth analysis of Zoom's latest offering—AI Companion—and examines its features, data privacy approach, and competitive stance in offering the assistant for free in paid plans.
The Latest Innovation from Salesforce Enables Companies to Tap Data Cloud Data to Build Customized AI Apps
Mark Beccue, Research Director at The Futurum Group, examines the Salesforce Einstein 1 Platform, which provides native AI integration, and looks at how this innovation will affect the market.
Topics Cover Small Businesses and CRM, US Shoppers and AI, and AI for the Modern Contact Center
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of new and recent CX research reports and survey findings from Zoho, SAP Emarsys, and Verint in collaboration with Five9.
Product Strategy Shift Is Designed to Avoid Regulatory Scrutiny by the European Commission and Improve Integrated Experiences with Partner Platforms
Craig Durr, Research Director at The Futurum Group, analyzes Microsoft’s strategic move to unbundle Teams from its Office suites in response to regulatory pressures from the European Commission.
Intuit’s Generative AI OS Strategy Will Help Incorporate AI Across the Entire Organization
Keith Kirkpatrick, Research Director at The Futurum Group, covers Intuit’s announcement of Intuit Assist for consumer and SMB users, and discusses how Intuit’s GenOS strategy will help the company embed AI across its entire organization.
New Sales Team Capabilities Launching in Fall 2023, Including Virtual Coach, Deal Risk Signals, and Discover Monthly
Keith Kirkpatrick, Research Director at The Futurum Group, covers Zoom’s rebrand of IQ for Sales as Zoom Revenue Accelerator, and discusses why the fall launch of new sales support features will be essential to the company’s platform strategy.
The Six Five Team discusses some announcements from Qualcomm at IAA Mobility in Munich, and the AWS-BMW tie up.
AI Readiness Assessment and TTEC Digital Contact Center Intelligence Powered by AWS are Introduced
Sherril Hanson, Senior Analyst at The Futurum Group, looks at two new announcements coming from TTEC, both centered around supporting contact centers as the move forward with layering in artificial intelligence.

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