Category: Enterprise Software & Digital Workflows

Enterprise Plan Manager
May 1, 2026

Will Smartsheet’s Contributor Seat Rewrite the Rules for Enterprise Collaboration Value?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Smartsheet's Enterprise Plan Manager and Contributor seats challenge legacy pricing and accelerate vendor switching in enterprise collaboration....
Workhuman Bets on Data, AI, and Experience to Drive Business Outcomes
May 1, 2026

Workhuman Bets on Data, AI, and Experience to Drive Business Outcomes

Keith Kirkpatrick, VP & Research Director at Futurum, covers Workhuman Live, and shares his insights into how the company’s transformation is being designed to help customers align workers with desired...
Alphabet Q1 FY 2026 AI Demand Surges as Cloud Capacity Caps Growth
May 1, 2026

Alphabet Q1 FY 2026: AI Demand Surges as Cloud Capacity Caps Growth

Futurum Research analyzes Alphabet’s Q1 FY 2026 earnings, focusing on Cloud AI demand, Search monetization changes, and rising capacity investment tied to TPUs and infrastructure....
Will ElevenMusic’s AI Platform Disrupt How Music Is Created and Monetized?
May 1, 2026

Will ElevenMusic’s AI Platform Disrupt How Music Is Created and Monetized?

ElevenLabs launches ElevenMusic, an AI platform letting creators discover, remix, and earn from fully licensed music while addressing copyright concerns that plagued earlier AI generators....
Cloud Enterprise
April 30, 2026

Microsoft’s Xbox Slide Puts Pressure on Cloud and Enterprise Ambitions

Olivier Blanchard, Research Director & Practice Lead, Intelligent Devices at Futurum, analyzes how Microsoft's sharp Xbox contraction is forcing the company to lean harder on cloud and enterprise software as...
Agentic AI
April 30, 2026

Will Workday’s Agentic Power-Up with External Service Orchestration Build More Pan-Enterprise Credibility?

Guy Currier, Chief Analyst, Visible Impact & Research Director, Ecosystems, Channels, & Marketplaces at Futurum: Workday's agentic AI strategy, powered by Sana integration and guardrails-first design, positions it to challenge...
Will Together AI and Adaption Redefine Fine-Tuning for Enterprise AI Teams?
April 30, 2026

Will Together AI and Adaption Redefine Fine-Tuning for Enterprise AI Teams?

Together AI and Adaption have partnered to embed Together Fine-Tuning directly into Adaptive Data, enabling enterprise teams to optimize datasets, fine-tune models, evaluate results, and deploy improvements within a unified...
Will ElevenMusic’s AI Platform Disrupt How Music Is Created and Monetized?
April 30, 2026

Will ElevenMusic’s AI Platform Disrupt How Music Is Created and Monetized?

ElevenLabs launches ElevenMusic, an AI platform letting creators discover, remix, and earn from fully licensed music while addressing copyright concerns that plagued earlier AI generators....
Will Catchpoint's Real User Monitoring Redefine How Enterprises Prioritize Digital Experience?
April 29, 2026

Will Catchpoint’s Real User Monitoring Redefine How Enterprises Prioritize Digital Experience?

Catchpoint's Real User Monitoring provides deep visibility into app performance, enabling enterprises to prioritize digital experience. Session replay and contextual insights accelerate issue resolution and drive competitive advantage....
Contact Center Vendors
April 28, 2026

Will Microsoft’s Unified AI Agents Force Contact Center Vendors to Rethink Their Playbooks?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, analyzes how Microsoft's Dynamics 365 Contact Center is forcing traditional vendors like Genesys and NICE to reimagine...
ABB Q1 FY 2026 Earnings Driven by Data Center and Grid Demand
April 28, 2026

ABB Q1 FY 2026 Earnings Driven by Data Center and Grid Demand

Olivier Blanchard, Research Director & Practice Lead, Intelligent Devices at The Futurum Group, analyzes ABB’s Q1 FY 2026 earnings, focusing on electrification demand tied to data centers and grid upgrades....
IBM Q1 FY 2026 Earnings Show Software Growth and Mainframe AI Monetization
April 28, 2026

IBM Q1 FY 2026 Earnings Show Software Growth and Mainframe AI Monetization

Futurum Research reviews IBM Q1 FY 2026 earnings, focusing on software mix durability, Confluent-driven data streaming strategy, and mainframe AI inferencing as IBM maintains full-year growth and cash flow expectations....

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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