Category: Enterprise Software & Digital Workflows

5 Steps For Containing App Sprawl In The Workplace
August 19, 2021

5 Steps For Containing App Sprawl In The Workplace

When the pandemic first began, many employers turned to technology to keep employees connected and engaged. Now, in some cases, employees have so many apps they find it hard to...
August 18, 2021

Cisco Wraps Fiscal 2021 With Strong Growth and Optimistic Guidance

Cisco had its strongest quarter of Fiscal 2021 with 8% growth while guiding to what should be a strong FY 2022....
August 18, 2021

Clarifying the CX Alphabet Soup: CRM and CDP

August 17, 2021

Salesforce Rolls Out Its Slack-First Customer 360 Strategy

This week Salesforce top executives rolled out their strategy for Slack following the completion of the $27 billion acquisition....
August 13, 2021

Salesforce is Getting into the Streaming Media Business with Salesforce+

Futurum’s Principal analyst Daniel Newman provides his take on Salesforce’s new foray into digital streaming media, Salesforce+. Daniel explores the details of the new platform and what it will mean...
August 11, 2021

Jens Oberbeck Named to New Executive Post at CRM Platform Pipedrive

August 11, 2021

AI-Focused Firms Fuel Numerous CX Acquisitions This Year

August 11, 2021

Microsoft Acquires Peer5 to Address Demand for Live Video Streaming

This week Microsoft acquired a small but strategic company, Peer 5, to address the growing demand for live video streaming in Teams....
August 7, 2021

Cisco Launches Vidcast, a New Video Solution to Increase Flexibility and Productivity in the Workplace

Futurum lead analyst Shelly Kramer covers Cisco’s launch of Vidcast, a new video solution that’s squarely aimed at increasing both flexibility and productivity, and making team collaboration even easier, and...
August 6, 2021

Improving Agent Experiences to Drive CX Improvement

August 6, 2021

Strong Q1 For Poly

August 5, 2021

Red Hat Partners with Nutanix to Put Squeeze on VMware

Futurum’s Steven Dickens provides his take on news of the partnership between Red Hat and HCI provider Nutanix and what this might mean for the increasingly complex cloud landscape. This...

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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