Category: Enterprise Software & Digital Workflows

The Rise Of The Customer Engagement Platform
August 3, 2022

The Rise Of The Customer Engagement Platform

In the last few years, we’ve seen a huge shift in customer expectations. Futurum principal analyst Daniel Newman discusses how customers are more digital than ever, communicating with brands across...
August 3, 2022

Creating Experiences: Product Making with Panos Panay & Patrick Moorhead – The Six Five Summit Sessions

Creating Experiences: Product Making with Panos Panay & Patrick Moorhead - The Six Five Summit Sessions...
Employee advocacy for customer experience
August 2, 2022

Using Employee Advocacy to Support CX Efforts

August 2, 2022

Five9 Q2 2022 Revenue Up 32% to $189.4M as Growth Continues

Futurum analysts Daniel Newman and Todd R. Weiss find Five9 Q2 2022 revenue up 32% to $189.4M as growth continues for the cloud contact center vendor amid challenging global events...
New Study Are CRMs Still The Powerhouse For Sales Teams
August 1, 2022

New Study: Are CRMs Still The Powerhouse For Sales Teams?

Worldwide, Amazon Prime customers made 300 million purchases this year alone- more than any Prime Day in Amazon’s long history.. Futurum's principal analyst Daniel Newman reviews the numbers from Prime...
August 1, 2022

ServiceNow Revenue Hits $1.75B in Q2 2022, Up 24% YoY

Futurum analysts Daniel Newman and Todd R. Weiss share their insights as ServiceNow’s revenue hits $1.75B in Q2 2022, up 24% YoY, showing positive results during turbulent times in the...
July 29, 2022

Qualcomm and Samsung Up Their Alliance with Seven-Year Extension of Patent Licensing Agreement

Futurum’s Ron Westfall explores why the reaffirmation and expansion of the Qualcomm and Samsung partnership, including a seven-year patent licensing extension and Snapdragon platform collaboration in co-developing future Galaxy mobile...
July 29, 2022

Model9 Pure Storage Collaboration Designed to Help Mainframe Enterprises Manage Data

Futurum senior analyst Steven Dickens provides his take on the announcement from Model9 around its collaboration with Pure Storage and how the option of cloud storage can help customers looking...
July 28, 2022

Oracle and Azure DBaaS

The Six Five team discusses Oracle and Azure's DBaaS....
July 26, 2022

Oracle Launches Oracle Fusion Sales to Automate Tasks and Empower Salespeople

Oracle 's new Oracle Fusion Sales hopes to improve CRM processes for sales people with the help of automation and AI. Futurum’s Daniel Newman takes a look at the latest...
July 25, 2022

Samsung Raises 5G FWA Profile with Mediacom Cable Win

Futurum’s Ron Westfall examines why the Samsung Mediacom 5G FWA deal highlights major ongoing 5G ecosystem developments such as growing cable operator commitment to use 5G FWA to broaden their...

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

Newsletter Sign-up Form

Get important insights straight to your inbox, receive first looks at eBooks, exclusive event invitations, custom content, and more. We promise not to spam you or sell your name to anyone. You can always unsubscribe at any time.

All fields are required






Thank you, we received your request, a member of our team will be in contact with you.