Category: Enterprise Software & Digital Workflows

September 1, 2022

The Importance of Continuous Learning in Today’s Workplace – a Futurum Webcast Deep Dive with SAP’s Amanda Mountain

In this Futurum Tech Webcast conversation Futurum principal analyst Shelly Kramer takes a deep dive with Amanda Mountain, SAP’s Global VP of eCommerce, exploring a shift in the workplace landscape,...
Customer onboarding
September 1, 2022

Improving the Onboarding Process to Improve CX

September 1, 2022

Creating a Cohesive Customer Data Strategy – The Six Five Summit Sessions

Creating a Cohesive Customer Data Strategy - The Six Five Summit Sessions...
Amperity expansion to Australia
August 31, 2022

CDP Provider Amperity Opens New Australian Office

Building a CX Team for Success
August 31, 2022

Building a CX Team for Success

August 31, 2022

Zoom Earnings, Perspectives Analyst Event

The Six Five team dives into the latest Zoom Earnings and their recent Perspectives Analyst Event....
August 30, 2022

Salesforce Q2 2023 Revenues up 22% YoY

Futurum’s Daniel Newman and Michael Diamond cover Salesforce’s Q2 2023 earnings results and how the cloud-based CRM category remains a strategic priority for organizations that view customer centricity and organizational...
August 30, 2022

Nokia and Google Smartly Advance 4G/5G Network Slicing

Futurum’s Ron Westfall assesses why the Nokia Google collaboration to deliver network slicing capabilities to Android 13 devices, such as Google Pixel 6 (Pro), can provide the network slicing innovations...
August 29, 2022

Delivering Meeting Equality for the Workplace of the Future

In our latest white paper, Delivering Meeting Equality for the Workplace of the Future, done in partnership with Poly, we analyze the current office environment, how organizations are shifting their...
Customer experience research studies and surveys
August 29, 2022

New Research from 451 Research, Optimizely, Relay Network, Gartner, and Gladly

August 26, 2022

Zoom Earnings Hit $1.09B in Q2, Up 8% YoY from Q2 2021

Futurum analysts Daniel Newman, Shelly Kramer, and Todd R. Weiss share their insights as Zoom earnings hit $1.09B in Q2, up 8 % YoY from Q2 2021 as the video...
August 24, 2022

Cisco Q4 2022 and FY 2022: Delivering Business Momentum and Beating Expectations

Futurum’s Daniel Newman and Ron Westfall examine Cisco’s Q4 2022 and FY 2022 results and why they see the Q4 results as impressive since Cisco beat on both top and...

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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