Category: Enterprise Software & Digital Workflows

Saying no to customers
December 1, 2022

Steps for Saying ‘No’ to Customers While Maintaining a Good CX

November 30, 2022

Zoom Revenue Up 5% to $1.10B in Q3 as Enterprise Sales Grow

Futurum analyst Todd R. Weiss shares his insights on Zoom revenue heading up 5% to $1.10B in Q3 as enterprise sales grow again for the web conferencing and cloud contact...
Airline automated customer support
November 29, 2022

Frontier Airlines Eliminates Live Agent Customer Support

November 28, 2022

Crestron Announces the AirMedia AM-3000 for Digital Signage and Wireless Presentation

Daniel Root, Senior Analyst with Wainhouse, part of The Futurum Group family of companies, covers the news of Crestron’s newest AirMedia wireless casting and digital signage solution, the AM-3000, and...
November 28, 2022

Tech Layoffs

The Six Five team discusses Tech Layoffs....
Brand interaction in the metaverse
November 28, 2022

Consumers Are Eager to Interact with Brands in the Metaverse

November 22, 2022

Cisco Q1 2023: Delivers Earnings Beat and Raise in Guidance on Enterprise Tech Strength

Futurum’s Daniel Newman and Ron Westfall examine Cisco’s Q1 2023 results and why they see the Q1 results validate factors such as supply chain easement and the increase of annualized...
November 22, 2022

Building a ROI-driven Plan for Mid-Market Procurement

In this episode of the Futurum Tech Webcast, Futurum principal analyst Shelly Kramer discusses the ConvergentIS value proposition with Chris Haydon, former president of SAP Procurement Solutions, and explores the...
November 22, 2022

SAP TechEd

The Six Five team discusses SAP TechEd....
CDP product announcements
November 22, 2022

Customer Data Platforms News from Lytics, mParticle, Treasure Data, and Twilio

November 21, 2022

DTEN Announces New D7X All-In-One Touch-Enabled Displays to Support Hybrid Collaboration

Daniel Root, Senior Analyst with Wainhouse – A Futurum Group company, covers the news of the recently announced DTEN D7X Series touch-enabled collaboration solutions and how the D7X enables hybrid...
November 18, 2022

Qualcomm-Renault Partnership

The Six Five team discusses the Qualcomm-Renault Partnership....

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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