Category: Enterprise Software & Digital Workflows

June 5, 2023

Customer Care Questions Drive Significant Engagement with Social Media Platforms

June 2, 2023

Salesforce Q1 FY 2024 Revenue Up 11% YoY and Improving Profitability

The Futurum Group’s Chief Analyst Daniel Newman looks at Salesforce’s Q1 FY 2024 earnings that handily beat analyst estimates, and at how the company’s leaner cost structure and AI product...
June 1, 2023

SAP Sapphire 2023

The Six Five team discusses SAP's Sapphire 2023 Event....
May 31, 2023

The Six Five – On The Road with Ed Ward at Dell Tech World

On this episode of The Six Five – On The Road, hosts Daniel Newman and Patrick Moorhead sit down with Dell Tech’s Ed Ward, President, Client Product Group, during Dell...
May 30, 2023

News Single

May 30, 2023

Five9 Accelerating Its Push Into the Enterprise Market

May 30, 2023

Driving Customer Success Through an Open, Transparent Zapier Community

May 26, 2023

Juniper and ServiceNow Deliver AI-powered Automation Now

The Futurum Group’s Ron Westfall examines why the union of Juniper’s AI-driven network automation with ServiceNow’s service management capabilities can drive broader adoption and deployment of end-to-end automation throughout managed...
May 26, 2023

Dell Technologies and NVIDIA Launch Project Helix for On-Prem Generative AI

The Futurum Group’s Shelly Kramer explores the announcement out of Dell Technologies World of Dell and NVIDIA partnering to launch Project Helix, a new generative AI initiative designed to help...
May 23, 2023

Zoom Revenue for Q1 Hits $1.1B, up 3% YoY, Beating Estimates

The Futurum Group's analysts Daniel Newman and Todd R. Weiss share their insights as Zoom revenue for Q1 hits $1.1B, up 3% YoY, beating estimates, as the video conferencing, cloud...
May 23, 2023

Ericsson Uplifts OSS/BSS-driven Service Exposure: The API Monetization Dimension

The Futurum Group’s Ron Westfall assesses why Vonage’s plans to support enhanced security services as vital to fulfilling Ericsson’s vision of further tightening the integration of CSP OSS/BSS to improve...

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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