Category: Enterprise Software & Digital Workflows

July 26, 2022

Oracle Launches Oracle Fusion Sales to Automate Tasks and Empower Salespeople

Oracle 's new Oracle Fusion Sales hopes to improve CRM processes for sales people with the help of automation and AI. Futurum’s Daniel Newman takes a look at the latest...
July 25, 2022

Samsung Raises 5G FWA Profile with Mediacom Cable Win

Futurum’s Ron Westfall examines why the Samsung Mediacom 5G FWA deal highlights major ongoing 5G ecosystem developments such as growing cable operator commitment to use 5G FWA to broaden their...
July 22, 2022

Amazon and Rivian Release Custom Electric Delivery Vehicles Across the U.S.

Amazon and Rivian rolled out custom designed Electric Delivery Vehicles (EDV) in a dozen cities across the country yesterday. Futurum's principal analyst Daniel Newman takes a look at this partnership...
July 21, 2022

IBM Announces New Power10 Platforms

The Six Five team discusses IBM Announces New Power10 Platforms....
July 19, 2022

Google Cloud to Use Arm-based Processors in Tau T2A VM Expansion

Futurum principal analyst Daniel Newman breaks down Google Cloud's decision to use Ampere Altra Arm-based processors in an expansion of its Tau VMs....
Customer service callbacks
July 19, 2022

Using Callbacks to Improve CX and Drive Revenue

July 18, 2022

Using Clear Policies to Drive Better CX

Medallia Mindful acquisition
July 15, 2022

Medallia to Purchase Callback Technology Provider Mindful

July 15, 2022

Red Hat Collaborates with ABB on Industrial Edge Computing Offering

Futurum senior analyst Steven Dickens provides his take on the announcements this week from Red Hat about the company’s collaboration with ABB on industrial edge computing offering....
Customer experience noise reduction
July 14, 2022

Reducing Noise to Elevate Voice Interaction CX

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