Category: Enterprise Software & Digital Workflows

August 8, 2022

Zendesk Q2 Revenue Up 28% to $407M Just Before Going Private

Futurum analysts Daniel Newman and Todd R. Weiss share their insights on Zendesk Q2 revenue, which is up 28% to $407M just before going private, as the online customer service...
August 8, 2022

Twilio Revenue Hits $943M in Q2 2022, Up 41% From 2021

Futurum analysts Daniel Newman and Todd R. Weiss provide their insights as Twilio revenue hits $943M in Q2 2022, up 41% from 2021, as the company seeks to bolster its...
August 4, 2022

The 5G Factor: Speedy T-Mobile, Ericsson, Qualcomm, Thales Collab, China and Private 5G, Thumbs up on the Ericsson Vonage Deal, and a Vacillating Elon Musk Loses Allies

In this week’s episode of The 5G Factor, Futurum analysts Shelly Kramer and Ron Westfall cover news of T-Mobile nailing (again) speed tests, the Ericsson, Qualcomm, Thales collab, China powering...
The Rise Of The Customer Engagement Platform
August 3, 2022

The Rise Of The Customer Engagement Platform

In the last few years, we’ve seen a huge shift in customer expectations. Futurum principal analyst Daniel Newman discusses how customers are more digital than ever, communicating with brands across...
August 3, 2022

Creating Experiences: Product Making with Panos Panay & Patrick Moorhead – The Six Five Summit Sessions

Creating Experiences: Product Making with Panos Panay & Patrick Moorhead - The Six Five Summit Sessions...
Employee advocacy for customer experience
August 2, 2022

Using Employee Advocacy to Support CX Efforts

August 2, 2022

Five9 Q2 2022 Revenue Up 32% to $189.4M as Growth Continues

Futurum analysts Daniel Newman and Todd R. Weiss find Five9 Q2 2022 revenue up 32% to $189.4M as growth continues for the cloud contact center vendor amid challenging global events...
New Study Are CRMs Still The Powerhouse For Sales Teams
August 1, 2022

New Study: Are CRMs Still The Powerhouse For Sales Teams?

Worldwide, Amazon Prime customers made 300 million purchases this year alone- more than any Prime Day in Amazon’s long history.. Futurum's principal analyst Daniel Newman reviews the numbers from Prime...
August 1, 2022

ServiceNow Revenue Hits $1.75B in Q2 2022, Up 24% YoY

Futurum analysts Daniel Newman and Todd R. Weiss share their insights as ServiceNow’s revenue hits $1.75B in Q2 2022, up 24% YoY, showing positive results during turbulent times in the...
July 29, 2022

Qualcomm and Samsung Up Their Alliance with Seven-Year Extension of Patent Licensing Agreement

Futurum’s Ron Westfall explores why the reaffirmation and expansion of the Qualcomm and Samsung partnership, including a seven-year patent licensing extension and Snapdragon platform collaboration in co-developing future Galaxy mobile...
July 29, 2022

Model9 Pure Storage Collaboration Designed to Help Mainframe Enterprises Manage Data

Futurum senior analyst Steven Dickens provides his take on the announcement from Model9 around its collaboration with Pure Storage and how the option of cloud storage can help customers looking...
July 28, 2022

Oracle and Azure DBaaS

The Six Five team discusses Oracle and Azure's DBaaS....

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